The UPS Store 3120 West Carefree Highway, Phoenix, AZ 85086

"I only have to come here about twice a month, but every single time the employees are extremely helpful and very kind. Thank you for the best local store."

"I was I’ll prepared for my shipping experience but the staff helped me get everything I needed in order. They were super friendly about it, too. I really appreciate it! Thanks!"

"3 weeks ago, I went to the store on Friday afternoon to send the mail, which was about 5 A4-sized documents. The clerk told me that I could receive it at 2 pm on Monday, and the cost was 145 US dollars. By next Tuesday, the documents It hasn't been delivered yet, I went to the store to inquire, track no, I couldn't find the delivery status, the clerk said that the supervisor would call me back in the afternoon, but there was no reply after that. I finally received the document on Friday. For paying the high shipping fee, But I couldn’t arrive on time, and there was no reply during the process. I am very dissatisfied. To this day, there is no apology or compensation."

"3 people working. The one person able to notarize said she was "too busy" unpacking boxes and we'd need to return in 1.5 hours. If you offer a service PROVIDE IT. This is the second bad experience we've had here. Don't waste your time."

"I shipped package 1/10/2023 with them. It still hasn't been delivered 21 days later. Since delivery was sub contracted to usps, they told me they did what they were supposed to do and I need to go back to usps to find my package..yet UPS collected my money. Very disappointing. Good thing I didn't ship anything irreplaceable."