Fry's Pharmacy

"If I could give ZERO stars right now I would. Just do yourself a favor and DO NOT GO HERE. Today I had one of the top 3 most painful procedures you can get. My Dr told me that something got hacked world wide and the pharmacy might not get the prescription. He filled out a paper script for a narcotic instead. My husband dropped me off before heading over. He gave them the script, they say 1 hour. He drops my son back off at home, and comes back an hour later. At this time I gather some strength and look at my phone to see a missed call from them saying they need my ID. So it’s not even beginning to be filled yet. I send my husband scans of my ID, which they take, and have him wait even longer. It’s almost 7:30 at this point, and I should have had my pain medication by now per my surgeon’s orders. He waits and they just THEN tell him as all other pharmacies are closing, as my Dr is closed, that they WILL NOT fill it. Why? Because he didn’t leave a wee side note saying it was a narcotic for surgery. The way this pharmacy handled this was negligent, unprofessional, and completely incompetent. They should have told us to begin with that they would not fill it if anything. Not to mention the lady I spoke with said my husband did not wait hours??? YES HE DID. This pharmacy should be ashamed of themselves, and if you need a prescription GO ELSEWHERE. The same lady has told my husband before this is the most disorganized pharmacy she’s ever seen. Well congrats. You’re right!"

"This place is so busy all the time. The lines are long. They don't keep staff as every time I stop in, they have different people working. The staff always seems overworked and under paid. Prescriptions take 2 days to fill because of the workload, staffing issues or it's not in stock. I'm very disappointed in this pharmacy. I'm moving my RX to Walmart."

"They’re always behind due to high volume of customers and being short staffed yet whenever I call they always answer and if I let them know I need my prescription now and not later they always fill it within the hour. Super on top of if I’ve never had issues here"

"Super annoyed. Both pharmacist would not fill a rx because of acetaminophen codine while pregnant. This script was approved by the dentist who also got a medical clearance signed by the ob. Offered to bring in a copy of the medical release and she refused. Im not one to take meds while pregnant but being in excruciating pain it was needed this one time."

"I'm feeling neglected at this pharmacy. It took this pharmacy 5 days to fill my amoxicillan rx and pain medication. When my husband called to ask of the status of my Rx, they said it wasn't filled because they forgot about it. I had 2 rx and I didn't have insurance, so I was willing to pay my price. And they tell me that one rx can't be filled because it's out of network. What network? I'm paying, not insurance. Negligence or incompetence, you decide."