Walgreens Pharmacy

"Very under-staffed. Everybody seems annoyed and very short tempered because of it. Was a long wait."

"Decent enough Walgreens. The store staff is great but the pharmacy staff can be lacking. They do this thing where they pick up a phone which is ringing and immediately place it back in hold without even acknowledging the person on the phone. The call is on hold for a couple minutes after which it starts ringing the pharmacy phone again. Repeat until you finally give up and disconnect out of frustration. Additionally, the pharmacy pickup window has the quietest speaker ever so you're forced to read lips and hope you understood. Also, forget about feeling like a valued customer. Been going here for a couple years and I always feel like I'm bothering them solely based on the constant scowls and irritation in their voices. Next closest pharmacy is... another Walgreens which I'm now bitter against. Maybe they'll improve later in but for now it is a chore I just have to grit my teeth to survive through."

"This is long, so buckle up. :) My experience starts May 18th. I was advised by my sons dr that a prescription had been sent over. I called walgreens and they didn't have it. So I called frys, they didn't have it. I called the dr office and was advised it was sent to expresscripts. This was not for a typical prescription that could wait for delivery. This was for a "bump" until my sons med check appointment. I had 2 pills. Not good. Was told by the dr office to have walgreens transfer the script from express to them. The staff at walgreens tried. And tried. And tried. No response from expresscripts. This morning, I called expresscripts to tear them apart. When I was advised the script that was sent to them had never actually been signed, so they had been trying to contact the dr office to get it taken care of. With no response from the dr office. Papa bear came out. Drove to the dr office. After speaking to the director, a new script had been sent directly to walgreens. I called walgreens, they, after having spoken to me numerous times in the past 3 days, knew the situation already and I was advised they had the new script and were already filling it and it would be ready by the time I arrived. I feel the staff at Walgreens over the past 3 days went way above and beyond to help me and my son in our situation that was created by his dr office errors. I dont know any other pharmacy, or staff that would have done all they had to help. I appreciate every one of them so much!!!"

"The worst pharmacy I have ever been to! When you order your prescriptions they won’t be ready then they will tell you they were never reordered. Then they will tell you the truck didn’t come in and if you would like come in and they will see if they can locate a different pharmacy that may have what you need!! Go in and loudly complain and like magic they will find the prescription they were to lazy to fill!!! The people behind the pharmacy counter are rude and talk over you when you try to explain things to them. Absolutely the worst!!!"

"Good customer service Pharmacy needs help"