California Casualty Management Co

"If you want money stolen from your bank account with out your authorization, this is the company to go with!! I originally went with the company because they were super cheap compared to the rest of insurances. Then after the first year they nearly doubled the rate and said there was a discount for the first year. Then surprise withdrawals on my bank account, when they weren’t supposed to withdraw from it, they can’t give a straight answer and promised to refund the money, no apology from the company, no refund of the money taken. You can’t get a more shady insurance company to go with. The only Casualty with California Casualty is the customer!"

"Been with California casualty for years. I recently had some roof damage from a storm. Couple thousand to repair and CC wouldn't cover it. After all these years of paying them. Thousands upon thousands to them and they didn't wanna cover a little damage to the roof. Sad. A company can just rip you off like that after so many years. I got rid of them and I'm much happier now."

"One of their customers hit me recently and it's been 5 days since I was promised that I would hear from Miguel. The company has never reached out to me I have had to call them every single day for an update on fixing my vehicle. Geico wanted to put me in the shop on Monday but I proceeded with going through the person's insurance instead for quicker action. This clearly isn't the case with California casualty. The reviews speak for themselves on the lack of customer service this company doesn't offer. Their customer admitted fault for the accident and I provided documentation to fulfill requirements for their customer being at fault. They have yet to give me anything in regards to repairing my car. I do not recommend this company. Edit: After several days I was finally able to reach Miguel (I had to call). I told him my car still hasn't been fixed and he proceeded to question why I haven't taken it to a dealership. This company told me I would hear additional information before proceeding with the repairs. He told me to take it to a shop for an estimate.. At which I was concerned because that can literally take days and I needed a rental as soon as possible. The customer service continues to be horrible. I expressed my concerns to him about the lack of communication and just didn't seem to care. Food for thought: don't ever get insurance through this place and if you are hit by one of their insured, just go through your own insurance."

"This company is the worst! They sent me a quote over, in writing, on an auto insurance policy. I got set up to be a customer based on the price they quoted me at. The agent I was dealing with called me up the next day and said the price he quoted me at was incorrect. So I told him that was fine, but I didn't want to become a customer anymore. These guys ended up charging me anyways (at the incorrectly quoted price mind you), and still have not refunded me! This was over a month and a half ago and I can't get the agent I was dealing with to call me back or give me the time of day. If I could give these guys a negative rating, I would. Worst company ever, do not do business with them."

"I decided to leave Liberty Mutual 3 years ago because I was hired by a school district that supported California Casualty. I have been a resident of Arizona since 2008. I had my first car accident, which ended up to be my fault, in early May 2017. It's now June 12, 2017 and my claim still isn't resolved. If I had time to understand the rushed process, I would have paid for the part that California Casualty ,as the last minute, decided not to pay for. To make a long story short, I am a School Teacher/Counselor in the summer months. These are the months we don't get paid having to deal with purchasing a new vehicle. I am not posting all the details of this process because to time. I am writing a quick synopsis of the deceptive claim process I am experiencing with the company right now. Today, Monday June 12, 2017, I was told by Enterprise that California Casualty will no longer pay for my rent a car. My claim hasn't been closed yet because this past Friday I informed the agent I had gap insurance coverage and my loan should be paid off in full. I am really in a financial bind dealing with my first claim with California Casualty. I am disappointment in California Casualty with this claim process. It's seems they are for Educators until they have to pay out on policy."