Casa Bellisima

"I haven't been living here that long... but im still a current resident, since i have been living here i have seen alot of major growth with great improvements..... the office staff are great and so is the Security and maintenance team!!!!! I definitely recommend these apartments to anyone that is looking for a great place to live"

"IF YOU LOVE DRUGS THIS IS THE PLACE FOR YOU!!!!! I don’t even know where to start when it comes to Casa Belissima (now known as Solano Pointe). My wife and I were brought to Glendale from Mesa for her job so we were not familiar with the area at all. We weren’t aware that the 67th Ave Bethany home rd area is one of the worst in the city. We were in a one bedroom unit and as far as the unit itself it wasn’t deplorable but in my opinion certainly not worth the amount charged for rent. The appliances are old (like 20+ years old), the AC is constantly breaking and the unit was missing screens for the doors and windows when we moved in. Other than that it was just minor cosmetic issues (the cabinets and countertops are straight out of the 70s!!) My main issue with this place was the complex itself. It is a hotbed for drugs and crime. In the year that we lived there we witnessed a high speed chase ending in the complex with swarms of police and helicopters, the DEA US Marshals and police kicking down the door of a unit and recovering pounds of meth, a shooting next door on Solano drive where one of the victims died, and the break in of a vacant unit. Not to mention tweakers and drug users running around all hours of day and night, drug use in the laundry room, loud fights and partying all hours of the night, small children running around unattended all hours of day and night and witnessing drug transactions. The complex recently came under new management with the promise of turning the place around but in my opinion nothing has changed. They installed more security cameras but it seems like that hasn’t deterred anyone from doing and selling their drugs here. This complex has already earned a reputation as being drug friendly so the enhanced security measures seem like too little too late. If you have read this far and insist on moving to Solano Pointe (don’t say I didn’t warn ya!) I have a few recommendations: 1. Ladies: do not walk around the complex after dark if it’s not necessary. Or at least carry pepper spray. 2. If you have children, this isn’t the place to raise them. 3. If you need to contact the staff and/or management via phone or in person make sure to get the staff members name and document the date and time of the conversation. There were several occasions where I contacted them and was told one thing only to be told something different by another person. Finally learned my lesson and started documenting everything so I could call them out if need be. Seems like that office lacks communication and the left hand doesn’t know what the right hand is doing so to speak. 4. If you can, get into a unit on the east side of the complex (closer to the office). The west side is by far the worst side of the complex and seems to be where most of the drug and crime activity occur. All in all, we had a horrible experience at this complex and wouldn’t return even if the rent was $0. We counted down the days until we were finally out of there. Avoid this place at all costs!!!!!"

"I lived here 5 months and although there has been some disturbances from the residences, the staff here is very friendly and helpful. The maintenance is done in a quick and efficent manner. I do wish there was a dog park and more of dogs being on their leashes. Otherwise, the residences get along and the playground was just reinforced. I recommend this place to others."

"Casa Bellisima is a great place. It offers its residents and guests spacious studios, 1 bedrooms and 2 bedroom floor plans for you to choose from. In this great quiet, clean gated community you'll be able to escape the heat in any of their 3 refreshingly blue sparkling pools. Location is perfect with walking distance to shopping and dining. But the most pleasant experience for me was getting the chance to meet and chat with the friendly and professional office staff at Casa Bellisima who made me feel welcomed from the very first moment that I walked through the door. If you're looking for a great place to stay in the Glendale area please stop and visit Casa Bellisima Apartments, you'll be glad you did."

"My husband and I moved from California and needed a short term lease because we are in the process of purchasing a home. I am a licensed Realtor/ leasing agent in California and know all about customer service and leasing processes. Price is fair. Model unit showed is nice. I can not say the same thing about staff. I had applied a Monday afternoon one of the ladies there told me it would take her about 2 hours to approve me and she would call me at the end of the day. I did not hear anything (keep in mind holding fee is only good for 72 hours and then you loose it) I remember asking if holding fee was non refundable they said its good for 72 hours after you are approved. Tuesday came and still no call I called the office and Monica answered. i asked her if she could tell me the status of our application she said I was approved for move in the following week. I told her how much do I have to bring in the office and she quoted " well, i don't have your file here so I will call you tomorrow with the amount" I said okay that is fine. My husband and I were excited about our approval. Wednesday came and no call so i decided to walk in to the office. (might I add you walk in and they don't even acknowledge you) it was 12 noon and I asked Monica how much was my move in she said didn't we give you a reservation sheet and I said yes but it was scheduled for a move in of Sept not next week and rudely she said well the amount is on here did you read this? My reaction was excuse me you are servicing me you need me more than i do. Of coarse i did not want to be rude although she had been rude to us before. I simply told her I would like to cancel my application and get my holding deposit back. She asked when I applied and i told her Monday. She looked at me like I was stupid and said well the 72 hours are up. At that point I looked at her and told her. I applied Monday at 4;30 Pm the 72 hours end today Wednesday at 4:30 and it is 12 noon thank you. She then had no choice but to return my holding fee. I mean If i was already having issues with the office and I was a perspective resident I could only imagine what it would be like to live there. I am glad I did not lease here."