Southwestern Pediatrics

"This rating is for the adult care. I always seem to have an issue when coming here, mind you it’s only been two times. First I scheduled a sick visit and was told to come in, no time frame given. I had strep throat, fever, body chills and was very fatigue because I could not eat anything. So it took me longer to get up and shower and make it to the office. Once I got there the lady said that my appointment was at 1pm. I said no it wasn’t , the lady never told me a time, she said just to come. Long story short, apparently the lady that said she told me a time came up and both were discussing this as if I wasn’t sitting there waiting and listening. The good lord knows if I could’ve talked I would’ve cursed them both out. Zero professionalism at all! Second I call today to schedule a well woman visit. I was specific to needing a Pap smear. Apparently the lady scheduling the appointment did not include the Pap smear so I get there and now the dr wants to change my visit from a wellness visit to a sick visit because I mentioned I had a scratchy throat. I walked out of that place. And will not return. Wasted my gas and my time driving to that office! I could’ve just found another office to be seen at instead of the person scheduling the visit putting me in for the wrong treatment."

"Scheduled an appointment with a different doctor for me without my permission or knowledge. Demanded that I go to the appointment even though I have another appointment already scheduled during that appointment. Threatened to call the crisis hotline on me when I told them I could not make the appointment. With mind you this appointment with scheduled with a doctor I have already been to and who is already told me that they do not take my insurance. If you enjoy having a say in your health care, do not go here."

"Scheduling was easy and convenient. The front office staff are very friendly. Dr Sultan is very thorough and engaged. He gives very good tips and advise. His nurse was very nice and encouraging to a very scared 11 yr old patient getting 3 shots and a blood draw. I highly recommend this pediatric office."

"This place is absolutely amazing. My son is completely terrified of Doctors and doctor's offices and screams the whole time anyone is near him. I get very anxious but the office staff and Dr. Sultan make me feel a lot more at ease when I am there. They treat and handle my son with extreme care and patience. Also, when Dr. Sultan was showing my son how he was going to listen to his heart, he used me as an example and actually ended up hearing an abnormality in my heart which I was totally unaware about. Very thankful for him going above and beyond and making sure we are all healthy."