The Springs

"I went to management to renew my lease a month ahead. I brought documentation for my support animal. I was given the run-around as to whether this would be correct documentation. My questions could not be answered in a straight-forward way. Instead of being helpful and friendly to renew my lease...I was told "wow didn't you wait until the last minute" and the manager acted like he had no idea how any of this works."

"My latest maintenance repair process was excellent, and done in a timely manner! It is better within the maintenance section on-site, now that there is an full-time maintenance manager. I have noticed a more focused solution oriented process since this took place."

"Response to the complexes comment The 2 maintenance issues were not resolved. The fan was replaced but the maintenance man put pieces of cardboard to attempt to balance it but the minute I turned it on the fell into the motor. My stove burner is still not safe to use. The fan was never fixed correctly. And now, drum roll please..... they replaced the mailboxes and they had all our mail redirected without our knowledge or consent. The post office has done their part, mail has resumed but my complex will not give me my key. There's food in the parcel locker and my ballots are in the mailbox and I can't get my key. So tempted to get a post office box and take it from my rent. I have not had mail since September 30th. Had to pick it up. This is no way to run a sewage plant let alone a 400+ apartment complex! Been here 15 1/2 years but moving the first chance I get! This place just needs to be condemned. Don't be fooled by how nice it looks it's not. Management is very rude and they really don't care! This is just a pathetic job for them but this is my home."

"I lived in this apartment for about six years and I haven't had any bad experience other than roaches in first couple of years, but in the last couple of years I haven't noticed any roaches. The management is good and they respond to maintenance request promptly."