Liberty Military Housing - Yuma

"Hello my name is Giovanni. I used to work for 3d environmental. Doing waster fire and mold damage . I am certified as well"

"If you’re active duty , and need a home , Avoid this place and just get a home off base , its not worth it living on base or 16th St Housing , if you do move on base , expect to pay minimum 1k when you move out for the “damages” , i was charged 140 for missing a small piece of the wood overlay flooring due to water damage , i deep cleaned the entire home and was charged 150$ no matter what , so what was the point of me cleaning it? the carpet you’ll get charged for any damage , entirely just not worth it , lets be honest. maintenance isnt the greatest , they will take their time to repair stuff , one time i had no AC for 3 days in the middle or summer and i had to wait burning up in the heat. , they take all of your BAH as well unlike other installations. With all due respect, Glad to be out of liberty housing and wont return to any liberty housing locations."

"This past weekend our house didn’t have hot water. The week before new years the hot water wasn’t working, but later on in the day it was fine. Friday dec 30 our hot water stopped working again and never came back on. We had freezing cold water for 5 days! We called and they were closed the 30th until the 2nd and wouldn’t come fix it saying it was not an emergency. Jan 3 they told us we could have access to an empty house to shower in, but we passed because we were not comfortable considering other residents who had this issue would have access to the extra house as well to shower themselves. They told us it would be fixed on Jan 4 but it was not and we decided to ask for the spare house to go shower, which we were told they’re not longer going to open it up for the residents like they did the previous day. We finally got our hot water back this morning, but found it ridiculous it took 5 days for it to be fixed and got told it was not an emergency and it’ll be fixed when they get to it."

"As a resident it's never a good feeling having to wait on someone else to reach out to have a problem fixed in your "home". Living here for my first year, I have had issues with roaches when just moving in and even questioned them on roach infestation before moving in and being told there were none. I have had issues with staff telling me it's a waiting game on my A/C being fixed in June summer heat waiting in total 3 days to get fixed. I wouldn't and won't be spending our money on this apartment for another year or even a day after our lease is up. I gave it 2 star based on how they handled important situations as stated and because upper staff did call to apologize, however an apology is not good enough when suffering for 3 days with no A/C and having to stay at a hotel for 2 nights waiting for your new apartment to be sprayed for infestation of roaches."

"The staff in the Yuma district are unorganized, led with no leadership, nor have any accountability for their actions. I wish I could give a zero star rating to them. I left housing in July of 2020, and moved back out in town. Upon moving out they said that I would owe for the carpet ( no total amount was discussed). The gentlemen who told me said since it's the busy season that it might take 30-90 days to process. I didn't get a single notice till May of 2021. They were about to send my bill to collections and have it reflect on my credit. It is not my fault for Lincoln Military having such bad processes and systems. Go take your money somewhere else out in town and enjoy a proper management company."