Dignity Health Medical Group Family Medicine - Chandler

"It took almost an hour for the doctor to see me.The office seemed a little discombobulated, and the doctor seemed a little frazzled, but I did end up liking her. I can see why it was so easy to get a quick appt. If you need a quick appt, they are there."

"More issues than space allows. 2nd appt when getting there the order again for blood work up was never submitted by the nurse requesting it… time off of work to make appt’s for NOTHING!! How does this happen and is anyone checking competency of staff?"

"Lilly the MA that checked me in today is amazing. She is very approachable, very professional, and listens closley because she cares. She engaged in our conversation showing she's interested in what I was saying by the conversation we had. It was refreshing to have such a wonderful person, "Lilly" help brighten my day . I really appreciate Lilly!! You're the best young lady!! Great job!"

"I had to go to the emergency room here the day after Xmas and have an emergency procedure done almost immediately. Everyone was professional, helpful and supportive. I couldn’t believe how professional and considerate the entire staff was. They answered my questions and truly cared. Everyone from the front office to my surgical team, post care and even the kitchen staff deserve a round of applause. I don’t remember every name but after surgery there was a nurse who I think was named Blanca and I vote for her to be promoted or given a raise or something because she’d made me feel welcome and cared for during a very difficult and painful time. I couldn’t believe how well I was cared for. Thank you so much!"

"I DO NOT RECOMMEND THIS OFFICE!! Ever since my Doctor left in 2019 I have yet to see another Dr. and am always pushed to a Nurse Practitioner. This last NP was the final straw. She recorded my clinical notes incorrectly causing a referral not to be made, pill pushed meds that I did not need, was not helpful when it came to delivering my lab results and now requiring a Tele-Health zoom appointment after 6 months to get refill on sleep meds. What is the purpose of this appointment other than to make money and chat about the weather. It appears this office is so desperate to get patients that they are pushing from all angles to strum up revenue vs. actually providing genuine care for the patient. I was denied my medical records when I went into the office to pick them up in person and am being told they do not have an ETA on how long it will take the office to get my medical records over to a specialist who the NP told me I needed to see to figure out what was wrong with me. Unfortunately, Dignity Health is delaying my ability to get an appointment with a specialist since the Specialist requires my medical records prior to making an appointment. Dignity Health has been advised multiple times via phone and in person with no action taken."