Southwest Kidney Institute, PLC
2149 East Warner Road, Tempe, Arizona, United States
About the Southwest Kidney Institute, PLC
Southwest Kidney Institute, PLC is a leading healthcare institution located at 2149 East Warner Road in Tempe, Arizona, United States. Specializing in the treatment of acute and chronic kidney disease, end-stage renal disease, hypertension, kidney stones, kidney transplant, and electrolyte disorders, SKI provides comprehensive care for patients.
With a Patient Portal and online Patient Education Center, SKI ensures that patients have access to support and information 24/7. On-site educational classes are also available to help patients actively manage their kidney disease.
As a proud founding member of Renal Care Organization (RCO), SKI is part of a national platform representing over 250 nephrologists and nearly 300,000 patients.
Recognizing the role of genetics in health, SKI also addresses hereditary kidney disorders that can be passed down through generations.
For women facing kidney disease and pregnancy, SKI offers specialized care and support on the journey to welcoming a new life into the world.
Nephrologists at SKI are dedicated specialists who understand the importance of kidney health in overall well-being, and are committed to providing the best possible care for their patients.
Photos of Southwest Kidney Institute, PLC
2149 E Warner Rd #101, Tempe, AZ 85284, United States
Opening hours of Southwest Kidney Institute, PLC
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Southwest Kidney Institute, PLC
"Ms Linda from billing flat out lied to me! This is unacceptable, she told me that I needed at coordination of benefits which is why my insurance denied this claim and that my insurance will continue to deny until i do this! I immediately got on the phone with my insurance company and that is a total lie!!!! You never even submitted the claim! To tell me lie is ridiculous and disgusting! My Insurance company called YOU to straighten out this mess! Never will I come back to these people!! My first call was with Linda who was rude from the beginning and obviously a liar, she spoke over Mr, didn't let me talk, didn't apologize for waiting on hold 20 minutes...sat in silence for minutes as she never said what she was doing and almost gave me info without verifying who I am!! I'm sick and tired of these rude doctors offices!"
"Been having billing issues since I started coming here in November. I received another bill without insurance applied, again, this happens repeatedly. I wait on hold for 20 minutes only to deal with a very rude Linda in your billing dept. First off, she almost started giving me information without verifying my information! Never apologized for the wait, the issues I've been having, she started off in complete silence. She never said, let me check, never said what she was doing, were just awkwardly on the phone in silence. She talked over me, she needs a lesson in customer service! Maybe in the next 6 months you'll get my billing issues fixed, but I won't be returning."
"Check in for an appointment today after waiting 3 months for my appointment and Jennifer the receptionist was very rude and had a big attitude when check I. My brother. Once I told her about her behavior and writing a review she changed her behavior. Please do better your here to help the community."
"I don't understand why the portal offers an appointment feature but no availability for the next 2 years and beyond, or why a Dr would take a new patient, say to come back in 3 weeks and not have any openings for 2 months or why a Dr has Covid but I don't get a call until 20 minutes before I have to be there after arranging with my employer to be off for 2 hours which I had to make up by going in at 7am and working a 10 hr day. Then the nurse doesn't call until 11:45 when my appointment was 11:30 with an 11am arrival time and the Dr didn't call until 12:20 making me late back to work when I had 2 hours off. If I'd known the day before, I could've stayed at work and only missed 30 minutes or less. Then I get a bill because no one asked for insurance info. No respect for my time or urgency after a rapid decline in GFR which has been scary to me. I'm going to find a different Dr & office."
"I feel incredibly disappointed that it took two months to get an appointment, and when I was seen, my doctor seemed to have a complete lack of urgency in addressing the issues I was having. Despite bringing all my important documentation and previous visit information, it seemed as if my doctor didn't even care to look at it. They merely suggested watching a YouTube video on dialysis, and brushed off the major issues I was having, telling me that treatment wasn't necessary until I was almost dead. To make matters worse, I called six times for callbacks and left messages, but no one ever got back to me. I'm still unaware of what my results indicate regarding my condition and feel let down by the institution that I moved to Arizona to get help from. I’m in stage 5 renal failure. Many other websites have reviews similar to mine so please do your research before making your decision unless you want to take the risk."
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