Tempe Family Practice

"Horrible phone and customer service and the only real dr. Does not do absolutely nothing but talks to a voice recorder from the 80's and flurts with patients . not cool ."

"The staff is caring and attentive. Any questions I have had were promptly answered via phone or patient portal. Lab results are available quickly with a follow-up call. One of the better experiences I've had with a doctor's practice."

"Office makes it extremely hard to make an appointment. You can only call to make appointments at certain times, and even then, no one answers the phone. After 10 minutes, they automatically forward you to voicemail, which they won't respond to until the next business day. And no website, so you can't schedule online either. I think I'll be looking for a new PP soon. What's the point of having a doctor if you can't ever go there..."

"I used to really like going to this office even though they have old equipment and they definitely need new upgrades since like 2010 but wow where do I start. First, I’m told to call a certain number for an appt since I’m recovering from COVID they don’t want me in the lobby. That’s fine. I call the number once I arrive . No response. I leave a voicemail and wait until the time of and call again. No one picks up. No one even returns my call prior to me calling the MAIN office. I call the main office because why am I being directed to call a number no one is answering and I’m out in my car waiting? The staff is busy gossiping and chit chatting what they are doing over the weekend while I’m there attempting to give them my insurance card so I can leave… terrible experience overall. It was okay at first but it’s gone downhill since."

"I have been coming since i was a child. My primary care is Alia which he is amazing . i have see penny a few times she cool. Szuanna i have been going to for the last few years and i like her. But LIN OZAN IS TERRIBLE. very rude and unprofessional. And none of my family has had a good experience with him. He needs to be removed"