Forward

"Responsive, I had not seen my previous Dr since covid, and he was not filling my prescription. They have done blood tests, skin scan, genetics, caught up my vaccines, and filled my prescription. Bit expensive at $95 a month. They are on the ground floor next to the Shake Shack in Scottsdale Fashion Mall"

"I joined Forward last year and have been VERY pleased and satisfied with the decision I made. My health has definitely improved with the attention, compassion and expertise the doctors have give me in person, in the app, and with virtual appointments. The staff are very responsive and accommodating, with professional answers to my health dilemmas. They make situations much more preventive rather than reactive and that means a great deal to me. Having just finished a virtual appointment with Dr. Kelly Brown in Scottsdale, Arizona I must say, those 30 minutes of her really listening to what I was saying meant all the difference! She truly heard my concerns and guided me towards resolutions that were doable. When I ended this appointment I felt positive, encouraged and so glad I am apart of the Forward organization! This medical alternative is really worth my monthly investment on what is the most important priority to me, my health!"

"My entire goal for signing up with Forward was to establish better care for myself. I have had multiple bad experiences with MD’s and doctors offices, yet, I was still willing to give Forward a chance because their sales rep sold me on the dream. I went into this situation with an open and optimistic mindset. I was transparent and vulnerable with my doctor simply to find out Forward was a big time wasting machine. The cost of regular doctor’s visits and medication is expensive enough as is, and I was looking forward to reducing the cost for maintaining my health but that was the exact opposite of what happened. I’m in a worse position than when I started thanks to their “team”, I took time off work for an appointment that furnished zero positive outcome and have lost sleep many nights in a row due to the stress and anxiety they caused during this whole ordeal. My wife and I had extremely detailed conversations over multiple phone calls and text message threads with their sales rep. We asked every question we could think of and everything was “double checked” and “confirmed” by their sales rep. After signing up for their services I had my first appt with one of their MD’s who wasn’t able to prescribe the medications we had already been assured on multiple occasions they could! Their “care team” is absolutely horrendous and responds as if they are a robot who can’t comprehend what you are saying or asking. They never reply with a solution, all they do is say “we’re sorry for the misinformation” & say that they let their customer service team know about the issue. Their customer service department appears to be nonexistent and has yet to reach out so you’re stuck with their “care team” who DOESN’T CARE. They did nothing but waste my families time and get our hopes up. They continually pushed my concerns and requests to the side without any regard to fixing their endless mistakes. Highly unprofessional company who grossly lacks integrity. Just another company with shady operating practices, looking to take advantage of those in need and treat you like another statistic. Stay FAR away from them, unless you are looking to waste money and never get any true support. After my experiences; I’m not surprised they have such a bad reputation online, do not become a victim of this scam of a company!!"

"This is not starting off well after all. I signed up, paid, and scheduled my first appointment for about ten days out. They sent me a notification through the app that they cancelled the appointment. Therefore, I must wait another week and a half for another appointment and hope that one isn’t cancelled too. The blood pressure monitor they sent me doesn’t work at all. I’m Not sure if it’s the machine itself Or if the batteries they sent are dead. Hopefully it gets better from here."

"I've worked in Healthcare as a nurse for 15 years in several states.Forward is hands down the most responsive, available, compassionate, comprehensive Dr office I have ever dealt with. There is ALWAYS someone to answer my questions, or pass them on to someone who can. They get me cate when I need it, not in 6 months. It is an absolute pleasure to have them as my team."