MinuteClinic at CVS

"The provider told me she would check to see if a physical for work was covered by my insurance, then was on her computer for a bit and began the exam. It consisted of simply checking my breathing, looking in my ears, and feeling my spine. She then said it wouldn’t be covered by insurance and would cost me $100. I told her I thought she was checking that before the exam began because we could have done it as a yearly general physical as discussed (which would have been covered), and she said she meant to but it couldn’t be changed. I also was scheduled (and presumably paid for) to get a flu shot that they never gave me. The nurse who “helped” me was Elizabeth Clapper."

"Nurse was very nice. My husband and I brought our two children in together for strep tests. We were all able to go into the first room with the nurse and be accessed. When we had to go talk with the PA she stated she cannot have us all in the room with her because she is claustrophobic. Are you kidding me? We had to wait extra long and go in separately with each child to talk about the same illness. She said she would only see one child and one parent at a time. What if my husband and I hadn’t gone together? Would she have been able to have one of us in with our 2 children. Seems like a problem to me. No wonder this place has a very low rating."

"If I could put zero stars and still write a review, I would. Brought my husband, who has dementia, in on July 23rd at 2:00 for a TB test. She was very nice and did the shot. She then went to get us an appt to read the test, which there was no appts available. She then stated, no problem, just bring this paperwork back between the times stated on the paperwork so the shot site on his arm can be viewed. My son showed up to the CVS Minute Clinic on Lindsay and Warner, Gilbert, today around 9:40 am. Was told he couldn't be seen without an appt and an appt needs to be made at the kiosk first. Went to the kiosk, no appts available. My son called me explained this to me and I asked to talk to the receptionist whom also said he needed an appt. I explained the situation, what was told to me on Sunday, and I wanted the name of the nurse practitioner that gave the shot and gave me wrong information. Receptionist stated again, there are no appts and this isn't a 5 minute process, it is a 10 minute process. She was rude and the call was ended. My son called me back 10 minutes, already leaving in the car, and said they viewed the shot site and it took 2 minutes 46 seconds. Yes, my son timed the interaction. Who are these people? Why is this the treatment they are handing out? All the reviews are so bad and it doesn't seem to have mattered. My rant is now over. Just don't go here."

"Horrible service!!!! DO NOT GO HERE!! I scheduled an appt for 4pm. Got there at 3:43pm and the precheck in that's required stated it was too early to check-in as I guess it only allows you to check in 10 mins prior to appt. So I waited until 3:50pm and tried and got an error. There was a lady in front of me and I asked how long she'd been waiting and she said almost an hour. The practitioner came out with a family and asked them to wait while she saw the lady in front of me. After she saw her she pulled the family back in. She came out to do an eye screening with one of the boys and I asked when I would be seen at which time I was told that my appt was cancelled since I didn't checkin but she'd try to see me. Another lady came and waited, once the family was done she looked at me and said she was taking the new lady back 1st since her appt was really quick. Finally around 4:55pm she called me in and asked about my insurance, I stated I was self-payimg and she said it would be $139 for the visit plus another $39 for the strept test ... pretty sure I can buy 50 tests online for less than $180. Will never go back to this place again!!!"