NextCare Urgent Care 17688 West Elliot Road, Goodyear, AZ 85338

"Wait time was short. Check in process was somewhat diminished by front desk person. I am ‘older’ and prefer communication that is geared toward seniors. I know you repeat the same directions several times a day…. But try a greeting , a smile, slower speech, and a little eye contact to see if I understand what you just said … and maybe you would not get annoyed at me for asking you to repeat what you just said 3 times. The PA seemed knowledgeable about my common complaint and symptoms but failed to ask/listen to my past experience with previous prescription experience."

"Very efficient and pleasant urgent care experience from front desk staff and NP. Clean facility and not crowded. I am very happy to go back again if needed. Loved being able to make an appointment too."

"Would not recommend for this facility for black people. Receptionist is racist and unprofessional. There was no assistant during check-in. She told me to scan a QR code and wait for our name to be called. However when two white women came in after us, she joyfully asked them for their id's and insurance card and provided then assistance. We left without being seen."

"I was seen very quickly by the staff and doctor. They were all very caring, sympathetic, professional and friendly. Because of the nature of the illness and the need for advanced treatment, I was transported to the nearest hospital. I was very impressed by NextCare Urgent Care. I’m very glad I went there first!"

"Wonderful location. Excellent and thoughtful staff. While I waited my turn I overheard a child struggling to receive care, the staff was so incredibly patient and loving. Turning over every stone to let that child feel at ease and involved Making sure they knew exactly what needed to be done and why. When it was my turn they were very thoughtful. Although I wasn't feeling my best they made me smile and laugh. I would definitely go back and do recommend this location."