Sierra Vista Pediatrics - Chiricahua Community Health Centers, Inc. 155 Calle Portal, Sierra Vista, AZ 85635

"Piss poor service on the phone. Needed a simple referral request. Got the runaround insisting on making a general appointment. I asked if they give everybody this the same hassle, and it was insinuated that I don't have insurance. After that rudeness, I asked for a manager only to be hung up on. These people are vile. If you get mad when I ask questions, is the doc the same way? I'll be looking elsewhere for my family's heathCARE needs. Only giving 1 star so Google lets me post. Take care of yourselves people, the ones you call for help ain't helpful."

"This facility is clean the staff are courteous and we get seen whenever there are concerns. They have many Doctors on staff. Tm⁰0he pharmacy is outstanding and the Lab has great prices."

"This was my first appointment with my newborn but the medical assistant and dr were both very nice and caring."

"Unless you tell reception/scheduling that you're kid is on the verge of dying, they have a really hard time taking you seriously. Our children have been turned down before for me not using the right "trigger" words on the phone to have them seen quickly, only for me to have to take them to the ER or urgent care for things like bowel obstruction in an 18 month old, and strep (because they were so booked up I couldn't get them seen for days). I couldn't even be put through to a nurse to ask questions to determine whether or not to wait a few days or go to the ER or urgent care. Parents don't always know what to do and need better communcation from the people who have a record of their child's care. Front desk turns me down flat everytime I ask to speak to a provider. The providers themselves are always helpful IF you can get to them to be seen. I have never had to go to the ER/urgent care so much for my 5 kids since moving here from NC. We are hoping to switch to a family practice because this keeps happening. No, I don't want to drive all 5 of my sick kids an hour away for an alternate appt at a different clinic, my time is better spent waiting 3 hours in the ER or urgent care. Hugely expensive, but at least we won't be turned away."

"takes them several days to send your prescription to the pharmacy office seems disorganized."