Bio Family & Specialty Clinic

"Seen PA. Don’t listen to you. Didn’t even look at my back where the pain is. He just typed his verbal assessment. Ordered x/rays. Talked as if I was a bother. Still in a lot of excruciating pain. However, I won’t go back! Kudos to the staff for being friendly. The star is for you ladies."

"Love the new building!! They have a spacious waiting room with great ac and water for this yuma heat. The front desk service is amazing, fast and attentive. I’m glad they got the upgrade they deserved. Dr. Fazil is my doctor and he’s always the best. Great place!"

"I was told to come in as they take walk in appointments. I was in and out quickly which was great. The provider was kind and caring. Then I followed up two weeks later as I was still experiencing symptoms. I was never contacted regarding my previous labs. I was told the lab work that was collected was in the wrong container and that it needed to be recollected. I was then confronted by the provider and told that I was fine and that they couldn’t help me because I didn’t have a PCP. The provider told me they aren’t an urgent care, which I understand but why did they see me twice and bill my insurance twice if they had no intentions of following through or helping me? As I said my initial encounter was great and the nurse from the second encounter was fantastic but the rest was disconcerting."

"I do not recommend this place! Your health could get worse waiting for inept staff to do their job right. This clinic is bottom of the barrel and a hot mess. Extremely disorganized, incompetent, and unprofessional. They expect extremely ill patients like myself to make a 45 minute round trip to a lab to pick up an ultrasound report, because they just don't care to fix or replace a simple fax machine which has been out of service for at least a week. They gave me a referral to the wrong doctor, so I wanted to discuss this matter with the cardiologist's MA, but she refused to talk to me. I sent many messages, but she never called me back. And, when I asked to speak to a manager, receptionist Ortencia told me manager was in a meeting, that she doesn't have a voicemail, and decided to just hang up on me. Needless to say, I won't be back!"