Banner Del E Webb Medical Center 14502 West Meeker Boulevard, Sun City West, AZ 85375

"Everyone else has been great. My husband was admitted on Saturday. He has severe abdominal pain. The CT scan even shows the issue. Nurses have been great except for Eva. He pressed his call button 4 times over 2 hours to get some pain relief. This was hours after what he could've had for pain relief. He wasn't asking for it before it was available for him. She finally came in to give it to him. She asked if there was anything else he needed. He needed to go to the bathroom. He was in so much pain that he nearly fell over. This is totally unacceptable to put someone through this!"

"My husband went into the emergency room here. The staff was good . When he was released it was late. A young man took him to the emergency room exit. I was at the Main Entrance. My husband called me and told me where he was at. The person that took him to the exit and just left him. He was still weak and by the time I drove around to pick him up. He was setting on a bench and very pale and not walking very good. No wheel chair from his room to the exit."

"I recently had a procedure done at this hospital. I’ll admit I was skeptical because of where the hospital is located. The staff were absolutely amazing. From the volunteers, to the nurses, surgical staff, anesthesiologist; all were extremely warm, kind and made me feel completely comfortable. I was extremely nervous because I had never had surgery before, but the people that work there (and the volunteers as well) made me feel confident and calm. I had a very good experience there and wouldn’t hesitate to go again if ever needed."

"I am writing this review from my hospital bed. The treatment at this hospital is awful. The quality of care I am receiving has dropped dramatically since I asked to speak to a nurse manager for lack of care and the staff ignoring my request to bath. After going 4 days without bathing and waiting 9 hours on Sunday to bath, I finally asked to speak to a nurse manager. Only then was I given a bath, but then my care was being denied and declined. My urinal was being left full and put on the table where I eat. Nurses stopped bringing me water and checking on my wellbeing. After complaining my food was being brought cold or completely wrong. Before finally entering shower, I told cna that the soap dispensary on the wall was out, but she continued to argue with me saying it had soap. Finally after leaving me in shower without washcloths and soap for 10 minutes they finally confirmed that there was no soap. I told the nurse at the very beginning it was empty. As patients we have rights to be able to seek care and complain without staff deliberately retaliating against the patient for speaking up on their behalf. Finally, after going days without bathing I have developed a painful, red, and raw rash that I have to contend with now. Lastly, i have got to the point where asking for anything as simple as brushing your teeth turns into an altercation with my CNA, so i am no longer requesting any help. Today my nurses shift started at 7am and my water to drink has sat empty the entire day at 4pm without anyone checking on my behalf. My doctor ordered my discharge yesterday mornimg, but 36 hours later i still sit here trapped in this hateful prison of mistreatment and uncaring staff. I am a social worker trained to be a social services director of nursing homes, so i am fully aware of the care that patients deserve. Please reconsider bringing your loved ones to Banner for your healthcare needs. Lastly, if Banner truly cared about their patients, they would have someone from within the hospital walk up on the 5th floor to address my concerns instead of answering each review with a automatic message from a computer. As I sit here still, I want to update my lack of care. I have not had a CNA or nurse check on me in over 9 hours now. They did not check my sugars or give me insulin before my dinner like they have been doing. I am no longer receiving antibiotics after having partial foot amputation. I am now frightened for my safety and documenting the mistreatment from this staff."

"It's reassuring to have a team of expert and compassionate medical staff nearby. My experiences at Banner Del Webb Hospital have never been disappointing. I've always been treated wonderfully, and I appreciate the extra consideration given to me as a veteran. I have complete trust in the professionals and teams who have cared for me and my family. *It's also always very clean! Thank you guys!"