Hualapai Mountain Campus 3801 Santa Rosa Drive, Kingman, AZ 86401

"What an absolute joke!!! Waited over 3 months for an appointment to be told day of that they canceled my appointment but no one called me to tell me. They said the Dr I was supposed to see didn't accept my insurance. So I waited a few more weeks to finally see someone named Kim. She seems nice and listened. I told her however on top of my heart issues that are barley treated by the cardiologist that I need an ENT for my sinus and ear issues. She told no and gave me antibiotics instead. Well recently I was rushed to the ER here with a. Bp 256/155 heart rate of 111. After spending a few hours in the ER I was released and given instructions to pass on to Kim as well as my cardiologist. I got a phone call the next morning from the nurse at kims office requesting I come in for a check up on my BP and follow up on the ER visit. So I said ok they made my appointment for today at 1pm (11/22/23). I get into the parking lot when I get a phone call telling me I can't be seen because left for the day and they don't know who called and made the appointment. When I tried to explain it all the girl who called I believe she said her name was Jessica started taking a seriously snotty tone and was snapping at me telling me that their nurse who makes these appointments isn't even in this. So I asked her what nurse called me then she snapped back at me and told me she didn't know and said who did call you don't you remember... Nope I don't because I get a lot of calls from the many doctors I have to see who are treating me. I wish I had a well enough memory to remember every nurse and doctor who calls me about my declining health.KRMC is the worst and the low quality staff they hire is a joke. This town needs and deserves decent medical doctors and staff who actually care about their patients vs the money. I hate traveling with my heart being so bad but I guess all of my doctors have to be in Phoenix."

"Thank you Ms.Phillips for being such an awesome doctor.you have been the kindess I ever met. Very nice place. Bus accessable red."

"I have a rheumatoid arthritis and osteoarthritis in my neck the rheumatoid arthritis is everywhere else, what I don't like about the Rheumatology department is they change doctors every 3 months so every 3 months I get a different prescription of prednisone because some of the doctors in the Rheumatology Department don't like the prednisone well they're not the ones taking it I am and it works great for me but no they want to take me completely off of it and when they do that I have extreme pain I also take leflunomide which is a immune blocking medication also given to cancer patients. Since I posted this I have been removed from their patients list I can never go there again they will no longer treat me I have 30 days to find a NEW Doctor before my meds run out. But my primary care Droctor is now taking care of me so I don't have to frantically try and find another Doctor I can take my.time. Taking me off the list is the best thing that happened to me. I have found a Doctor who understands and listens to my concerns and acutely EXPLAINED my disease to me, no other Doctor has done that for me, plus he's not on a power trip forcing me to do something I don't want to do. Thank you KRMC for taking me off your patient list you did me a real favor. No I will not call anyone connected to KRMC about my post."

"Drove from Bullhead for a shot, that they rescheduled. When I got there all computers were down. I have a great doctor. Too bad the receptionist caused the one star. She was hateful, snooty and acted like I was wasting her time. No apologies, just "it's not our fault the computers went down". She needs to be moved somewhere that the public isn't involved. Maybe the broom closet. A receptionist caused a one star. Wow. If she apologizes for her smug attitude I will change my opinion. Until then, there is no way."