Yuma Regional Medical Center Emergency Department 2400 South Avenue A, Yuma, AZ 85364

"Took my husband in with sever pain in his back. They took him in immediately and proceeded to assess his pain, gave him shots for pain did a CT scan, discussed their findings and sent him home with 4 prescriptions. All staff from admin to dr was awesome!"

"The nurse practitioner was very rude and condescending. I was having extreme pain in my right kidney area. It felt like when I herniated discs, and I told her that. She said then there is no need for labwork, right? I had to beg for a ct scan. She said that it showed only degeneration and to live with it. I have had 3 surgeries on my back and live with pain every day. This pain was a 10, through the roof. She made me feel like I was wasting her time. There were a few people in the hall area, but no one answered the call button. I limped into the hall looking for a bathroom. They pointed to a door and went on their way. I gave two stars because there was one person who came in who seemed genuinely concerned for me. Too bad she wasn't in charge."

"I wish I could give lower than a 1. I was in this er twice in one day totaling 18 hours. They did every exam including lady exams they could and told me it is just the pain of passing kidney stones. The second time I hardly got meds for pain, I had no water or blankets and the room was freezing they never introduced themselves. The ct team were the ones who got me warm blankets not the nurse team. By the time I was leaving I was still in extreme pain and the dr said we have done every test you are just passing a stone we can’t do anything else for you. And sent me home still crying and keeled over in pain. I tried to tough it out for a day and ended up going to exceptional health were the dr listened to me and he diagnosed me in 3 minutes. Put me on the meds I needed and 24 hours later I am already feeling better then I had. Yuma medical missed an easy diagnosis because they did not listen to me."

"They diagnosed my baby when no one else could. We in a room fairly quickly, too. Nice Healthcare workers, as well. Was offered crackers and water while waiting."

"Waited 5hrs to get into room. Nurse installed wrong catheter when day shift nurse came in she removed blockage and installed 3 way catheter and got me fixed up. Day shift was very competent but it took 12hrs to get me going."