Hilton Garden Inn Phoenix North Happy Valley

"The hotel is outdated and in need of a renovation. The Business Center has no computers, a printer that is not hooked to the server so you can't print via the cloud as instructed. To print you have to scan a QR code, you get an email that you attach your doc to, send it back then follow prompts.... it's a hot mess to print a simple doc. The breakfast area seems to be under construction as they only offer cold/continental breakfast. No digital key entry into your room. The rooms need new beds and pillows and the sofa bed mattress is so thin you can read a newspaper through it. All that said, it's a good decent value, clean and conveniently located. All in all, I'm ok with staying here and would probably stay here again."

"The location of the hotel was great. Parking was plentiful and the breakfast was probably the best "included" breakfasts during our vacation. It wasn't the same eggs, potatoes and meat options like other hotels. The hotel did only have one washer and dryer and it happened that the heating element went out on the dryer. Would recommend upgrading to two sets of the stacked washers and dryers to maximize the space in the smaller laundry room."

"Nice hotel. Nice pool and hot tub. The ONLY problem I had is we stayed 3 nights and on the 2nd night got a knock on the door from staff saying to stop running in the hall and being loud or they would have us removed from the property and then they walked away. No explanation was given or warnings before hand or anything. We are grown adults without kids and definitely weren’t running in the halls and being loud. Not sure what that was about"

"Great location. Easy access to the highway. Service is very welcoming and friendly. Rooms are very clean but a bit dated. HVAC is very loud, can't hear TV when it runs. Nice that they have Keurig machines in the rooms."

"Gosh, the staff is friendly here!! Really nice people. It was clean, the bar and restaurant were small but good. The breakfast buffet had just about everything you could want. The pool area was ok, small for the hotel, but well maintained. The snack selection could be beefed up on the days sports teams are there, but still sufficient. The exercise room was clean and well equipped. Overall, we'd stay here again! Can't say enough about the friendly staff, and that goes for everyone we met!"