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Staybridge Suites Phoenix - Glendale Sports Dist, an IHG Hotel
9340 West Cabela Drive, Glendale, Arizona, United States
About the Staybridge Suites Phoenix - Glendale Sports Dist, an IHG Hotel
Staybridge Suites Phoenix - Glendale Sports Dist, an IHG Hotel is a modern and comfortable lodging option located at 9340 West Cabela Drive in Glendale, Arizona, United States. Situated in the heart of the Glendale Sports District, this hotel offers convenient access to popular attractions such as State Farm Stadium and Gila River Arena. The hotel features spacious suites with fully equipped kitchens, complimentary breakfast, a fitness center, outdoor pool, and a business center. Whether you are in town for a sports event or just exploring the area, Staybridge Suites Phoenix - Glendale Sports Dist is the perfect choice for a relaxing and enjoyable stay.
Photos of Staybridge Suites Phoenix - Glendale Sports Dist, an IHG Hotel
9340 W Cabela Dr, Glendale, AZ 85305, United States
Reviews of Staybridge Suites Phoenix - Glendale Sports Dist, an IHG Hotel
"Rooms are really nice & cozy. The kitchenette made it a top tier stay. Staff was all friendly. Nice fitness room & laundry facility. Breakfast was delicious. Also very nice location. It is walking distance from a big community center."
"As someone that travels a ton I can say this place is great. Kitchen has everything except stove, has enough for four people. Other than a cruise ship the have the best breakfast included. I chose to stay here over the other hotels in area"
"A great place to stay if you're here on vacation for any purposes. My family and I stayed in a suite. It had 2 bedrooms, 2 bathrooms, living room, and a kitchen. The kitchen had everything stocked from utensils, pots/pans, other kitchen necessities, to paper towels, rag towels, and dish soap. It felt like we were staying in Airbnb for hotels. The staff was nice. A couple of my sisters and I went hiking in the morning to see the sunrise so we didn't get to experience the morning buffet hours. But we did get some food from our other family members they took for us from the morning breakfast. The waffles were great with the butter and honey. We explored the hotel at night and it was fun. They have a pool, gym, and laundry area all in the first floor. Everything is accessed by your room key. We didn't get to enjoy the pool or hot tub but the view of them were amazing. They have such a cute outdoor campfire areas with tables and chairs by the pool area. It was so beautiful. The negative was the wifi and pull out bed from the couch. It's not that great and it didn't let me get on so I had to use my data the entire time. So boo to that. The pool out bed was decent and good enough to sleep on but definitely not too sturdy, a bit flimsy. Definitely recommend coming to this hotel. I would definitely come back here if I do end up back in the area again. The place is surrounded by many shopping areas as well as restaurants, cafes, recreational activities, and other scenic places as well. It's very close the state farm stadium if you ever want to go watch any football games."
"Good hotel, nice and clean rooms, breakfast is ok! All in all a recommendable place to stay. During checkout experienced some arguments with staff on company address displayed on the invoice with statements such as „…I need my manager to change address on invoice…“ while it turned out to be only a few klicks by staff on duty to do so…"
"My rating more reflects how management handled my bed bug situation versus the actual hotel itself. The hotel is in a great location, has family-friendly amenities and the rooms appear very clean and updated. However, my children and I discovered BED BUGS in our room at approx. 9:00 p.m. We immediately took our concern to the front desk. The lady who greeted us laughed and simply said, "oh no". She asked what room and said maintenance would be right up. Maintenance did come up to our room quickly and found the bed bug and told us to pack up our things and head to the lobby so that we could get a new room. When we arrived in the lobby, the front desk simply gave us a new key and told us what room we were in now. I was very taken aback by the nonchalant tone she took by simply giving us a new key and sending us on our way as if it was nothing. We had just discovered bugs in our bed and it was treated very causally. I asked her if someone could check our room before we took our things upstairs, just for peace of mind. She said that she would do so, I am assuming she did as she left the area for a few minutes. The room we were sent to was a downgrade from the one that I had paid for and there was no mention of speaking to the manager in the morning, a discount, nothing. When I went to check out in the morning, the front desk lady (who was different than the lady I had been speaking to) simply checked me out and was about to send me on my way. Again, the dismissal of the fact that my children were laying in a bed that had bed bugs was extremely disappointing. True customer service would have made a note to make sure management spoke to me in the morning, room compensation, a discount, SOME sort of acknowledgement. But nothing. I told the manager who came over about my disappointment and she then did offer to "look and see what she could do". I was not looking for a free room, HOWEVER the lack of acknowledgement from management speaks volumes on their (lack of) customer service. It was unfortunate, as we did enjoy our time at the pool, enjoyed the balcony, and even commented on how nice the rooms were. Despite this, we will NOT be back nor will we recommend Staybridge Suites in Glendale to our family or friends who frequent the area during football season."
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