Epic Motorsports LLC

"Tyler is a good and interesting person. None of belongings were missing and he was available all day"

"I'd rate lower if possible as I've been more of a victim to this shop than a customer. This shop has a towing company on the side that is known for robbing clients of possessions from their vehicles after receiving them. My particular situation involves about $1000 worth of personal items including devices containing sensitive info. I was denied access to my vehicle to retrieve said items after being hit and it being towed by SGPD's tow company of choice. Bunch of crooks with an absolutely filthy shop to operate out of. Least presentable in all of town I'd wager."

"Don't ever take a motorcycle here. I read some reviews about how this is a "motorcycle grave yard" and I ignored the review even though it was true. I took my bike in to have a the rear tire replace along with the front tube in the front tire, because their was slow leak. They told me it would take a day. 4 days later I called them again and it seemed like they were stalling. I had to ask them over and over again when they are going to get to it I finally get my bike back. Drive it home and then a few hours later the front tire is completely flat again. I try to call them a few days later after trying to fix it myself and leave them a voice mail and no call back. I just decided to go down to the shop myself and ask them if I get it back to their shop would they fix it with no charge since they didn't fix it in the first place. They told me no, because it left their shop perfectly fine. Moral of the story no matter what if it leaves their shop fine and then a couple hours later if it has the same problem then you have to pay them to fix it again. Also they told me that they recently had a break in and a vehicle was stolen. So I would think otherwise to take any sort a 4 or 2 wheel drive vehicle to them. *Response to the owner* A "good while" must be a few days to them. I tried to make it so enough air would stay so I could drive it myself back to them and after them not responding to my voicemails I left them I went down there to talk to them myself. I talked to an older gentlemen that worked there and he said they may have pinched the tube. I went back inside to talk to the owner after waiting patiently and addressed my concern to try and get a tow truck to pick it up, but he said that would be 2 weeks. I then asked him if he could fix it for free since I drove it home and it was flat a few hours later and they may have pinched the tube (I couldn't take it back immediately because they were closed). I didn't "demand" anything. Of course they wouldn't know the tube is pinched if they didn't test drive it (which I don't blame them for not test driving it for a replaced tube and brakes). You shouldn't base your business of lies. Also, it's funny how you didn't address the stolen vehicle part... Take this as a warning to people who want to take motorcycles there... Sorry for the bad review, just telling the truth about a business."

"I brought my Ducati Monster in about a year ago and was very hesitant with all work and repairs that was quoted to me. They highly recommended that i get a high end chain for the bike vs the stock chain i was wanting to purchase and brand new tires which to my eye looked completely fine to my eyes. It wasn't that i didn't trust them, it was that i have been burned several times in the past from mechanics. I ended up just having them replace the chain with the stock chain. After 2-3 months my chain became too loose and had to be tightened several times just as they said it would. My tires which looked like had plenty of tread started showing the metal mesh. I was lucky not to get into an accident from either of the issues. They are now replacing all of the parts they originally recommended and will have them replace anything else they recommend. Highly trust these guys and would recommend them to anyone. I find it absolutely hilarious that people will leave a negative review about a similar situation and claim that it was bad work or bad part even though the mechanics told them exactly what they would recommend. These guys will always have my business. One of the only honest mechanics i have had the pleasure of working with."

"Let me just start off by saying if I ever break down again I hope it's in St. George. We were on our way from Logan Ut to California for a Disneyland family vacation and we stopped at the last gas station in St. George to fill up. When I went to turn my truck back on it wouldn't start we didn't know what went wrong. It was over 100 degrees outside and we had our 4 kids with us two of them being 2 yr old twins who were starting to scream their heads off. I called my car insurance company only for them to tell me I was on my own. I was furious how can they not help when we pay full coverage? Needless to say I called many tow company's and nobody answered my call not to mention it was Sunday almost everyone was closed. Tyler the owner was the only one who answered my call asked me where we were and was literally there to pick us up in less than 15 min. Immediately took a look at my truck to try and diagnose the issue. He then drove us to his shop gave us cold bottled water as he discussed what could be the problem. He explained that he would diagnose it tomorrow and have us back on the road by noon. He went as far as helping us find a hotel and even personally driving us to the hotel which saved us money for a cab. The next morning he called us before noon told us the truck was ready to go even saved us money on the repair he discounted some of the tow fee. He picked us up from the hotel in our vehicle and we drove back to his shop where he explained everything thoroughly. He said he had some health issues earlier that morning and had gone to the Dr. to have some blood work even after all that he went out of his way to personally serve us. He knew we had paid for a full weeks vacation in California and didn't want us to miss out. I thanked him for everything and told him how much I really appreciated it. He said he liked to treat his customers like family. Well let me just end this by saying we felt like family I never in my life had such a great experience with a tow company or auto repair shop like I did at Epics Motor. The service was fast the fees charged were beyond fair and the overall experience was great. If I could rate this company more than 5 stars I would because they went above and beyond customer expectations."