Sonoras Tire Shop 1938 West Cactus Road, Phoenix, AZ 85029

"I’ve been coming here for 4 years and never had any problems until today. I came here today to get two used tires. They charged me $65 for each which is a fair price. It had a great amount of tread on it for being used. I noticed the guy was doing something extra to the tire I had never seen anyone do to replace tires. It looked like he was buffering something inside of the tire. He looked at me like he was nervous so I was a little suspicious. Since I’ve been coming here for years I didn’t think much of it so I dismissed my suspicions. I ended up driving to PCH to visit my daughter who was in the hospital. I come back to my car about 3 hours later to see the psi was at 26. I immediately drove to a discount tire and they found what is in this image attached on BOTH tires.Discount tire said it was not repairable. It took me 45 minutes to drive back because I had to drive at 25 mph so the tires wouldn’t deflate so quickly or pop on me. I went back and told him I wanted my old tires back and my money. He said he can do that, then after waiting 30 minutes he started to put air in both tires and tried to send me on my way. I repeated myself and showed him the picture and he put one of my tires on then tried to send me on my way again. I told him both needed to be taken off. He then replaced the other tire and gave me my money back and walked off annoyed. I know that the guy there speaks mainly Spanish but he understood me crystal clear when I wanted to purchase tires but not when I had a concern of his product he’s selling. I’m not happy with the service and upset that he thought he could try to scam me. I may be a women but I’m not stupid. I won’t be coming here anymore neither will my family."

"This is the best tire shop around my area. I’ve been to others that try to over charge me for a simple patch. Very honest and sweet man. He lets me know exactly how long my tires should last. Great service. Customer for life!"

"Just changes my sparks tire there and they were so fast. Chill dudes too. Definitely getting ALL my tires here"

"I had a great experience here always come here for fast service with a smile. I would recommend this to my family and friends."

"I purchased two tires at a great price. Well after having the driven the car for a couple days one of the tires they had replaced was shimming . Stopped at another shop and this is what they found. A patch and a sidewall plug in the 50.00 tire they sold me. I brought it back to them just to get no no no. So be careful and it helps to know what to look for. I'm just glad it didn't blow on the freeway. BAD BUISNESS....."