Paradise Valley Smoke Shop and Cigar 4306 East Cactus Road, Phoenix, AZ 85032

"Have had nothing but amazing customer service, felt very welcomed there. Thanks to B for hooking me up with everything, I appreciate all of you."

"Great store, it’s so big and has everything a smoker wants, also the prices are not expensive"

"They had the RYO i like for a great price. However the person working was extremely rude/arrogant when i asked where he was from, then proceeded to tell me that im not from where my family is from because I was born in the USA (true)...also met with sarcasm/attitude when i asked the price of a specific lighter...not my fault you are lacking self-love ~your chaldean friend~"

"Cheapest cigarettes here are seven dollars everybody’s got their hand out. I feel like since it’s a smoke shop they should have cheap cigarettes. If you’re looking for cheap cigarettes, this is not the place I felt like I was getting robbed"

"I was welcomed in with a smile and was happy to give Paradise Valley Smoke and Cigar my simple order of one regular strength cigarette pack. Unfortunately the brand I smoke only has a very slight design difference between the regulars and the lights. As we ended our conversation and transaction I walked out the door opening my new pack. As I reached for my first smoke I Immediately noticed that I was sold the wrong order and walked back in the store letting the man who had made the sell know of the error. He addressed the other man behind the counter and that man's response was a clear and firm "Already opened them so too late!". The man I had approached repeated the very same reply. Then it was said that I needed to be more careful and check the packaging first. I kindly let them know that I did not see the error just like the employee did not see it when he handed me the wrong selection from the shelf. They stood firm and refused to make the wrong right and I walked out disappointed and no longer a customer."