Gravitate Smoke & Vape

"I have always loved this place. I've been coming here for years now. I have even continued coming here when I moved over 10 miles away because the service was awesome the staff was great the prices are good and I just all around enjoy coming to the shop. However, tonight I cannot say that I had the usual great experience. The young lady working tonight seemed irritated that I walked in the store and was extremely condescending when I asked for an item in particular. And then I asked for a certain brand of vape and the condescending attitude continued. I was going to purchase a vape of a different brand however because of her attitude I just walked out and told her to have a good night. I think that's a shame because I've always loved this shop. And although tonights experience was extremely off putting and definitely out of the norm, I'll still continue to shop here, just not at night when this particular rude person is working. The sign does say they're hiring on the door. Maybe they could be so lucky as to replace such a foul employee. People like that really do deter customers from coming back and it's a loss for the owner. But as I mentioned, most of the time the service is exceptional and the owner has always been very good to me. I've enjoyed conversating with him in the early morning hours while frequenting his shop. That's the kind of rapport that will keep me coming back. I can't let one bad employee ruin it for me. Apart from tonight's experience the store is amazing as is the owner and all of the other employees I've had the pleasure of encountering over the last several years. My rating of this establishment is not based upon the store as a whole or the service normally received, simply a rating based upon my experience tonight and the employee who was extremely rude. Any other day I've walked into the shop I would give it 10 Stars if I could."

"I’ve been going to this smoke shop for over a year now and they’ve been nothing short of wonderful every single time, Today Haley helped me pick out new glass and was very informative and I am very appreciative! Will keep coming here."

"i didn’t catch his name but the guy with tattoos on his face and black hair is extremely helpful i couldn’t decide on what piece would work best for me and he gave me great feedback and answered all my questions. overall great experience, definitely coming back"

"Sarah and Ashlynn were so very helpful and knowledgeable every time I go in there I'm greeted with smiles constantly have good people but these two are my favorite my girls I called them great job girls!"