Daniel's Jewelers

"So went here to get my engagement ring. There is a red haired lady who is completely unprofessional and rude. She makes snarky remarks and constantly assumes she’s better than you. The manager sue seemed completely fine to me, and I should’ve insisted to work with her. It wasn’t a pleasant experience at all, and nor will I ever EVER GO BACK HERE."

"Awful service. Not only they lost my American Express platinum, but when I return to find out why they’ve ran a credit check on me when I was paying cash the manager there Sue behaved incredibly rude, disrespectful and unprofessional. It’s used to be my favorite Jewelry in Tucson, but I never going back."

"Wonderful experience. Dora Luna was an amazing manager and great sales representative. I'm so excited on the great deal we recieved on a beautiful ring, otherwise i could never afford. Making my Christmas so special."

"Daniel jewelers has always been mine and my husband favorite jewelry store to shop at. We’ve always have an amazing experience while we were there. We would like to thank Dora Luna for her great customer service. She was very helpful and made the experience smooth and great."

"A two year ago my husband and I went to Daniel's in the Tucson mall to pick out a wedding set for me and at that time the customer service from the store was on point and we had a great experience. We just paid off the set a couple of months so my husband and decided to go go to the park place mall location and see if we could find another band to go with my set. At first it was going well they had a ring that matched and it looked amazing with my wedding rings. Once we started the checking out process that's when things started to change. They kept telling us that they couldn't tell us what the monthly bill would be and that we would have to call either the Tucson mall location or customer service. However when the gave us the agreement to sigh they had but a monthly amount and had my husband sign saying we would be pay X amount. So of course he signed it and we carried on with our day. About a week later we get a call from customer service saying when our first payment would be due and how much the payment would be and the pay was 50 dollars more then what we signed on the agreement. My husband asked them what had happen and why is our payment so much higher, the customer service representative was very rude and said that the agreement he signed is just an estimate and asked him if he really want to pay on the ring for the rest of his life. When he asked if there was a supervisor he could speak with she just started arguing with him and told him to bring his paper work into the store to have the payment adjusted, when my husband tried to explain that we live 80 miles from the store, she just stated that's the only way to fix it and hung up on him. He called back to try and get help and still got no where. We are very disappointed in the way we were treated especially being returning customers that have a good history with them. We will never go back into Daniel's after our experience."