Balance of Nature

"Got an initial order on Amazon and it seemed pretty good. However, had to subscribe to get more which I did. Apparently the post office is a long way from this company because it’s been nine days since I ordered and all that’s happened is a shipping label has been created. Funny, my postal carrier comes to my house every day - can’t believe UT doesn’t have that same service. The “free shipping” isn’t worth that much if it takes a month to get to me. On the bright side, I’ll get a comparison of having and not having the product. Not a good start to this relationship …"

"So many reasons for my one star if I could give them zero I would. The first, for people reading my review for the benefit of taking this, is they did nothing for my husband and myself. A TOTAL WASTE OF $$. Maybe it's because my husband and I are active and eat pretty good to begin with. We also take a few Natural vitamins and minerals that are so much cheaper. We took them everyday for 6 weeks and when we went off of them we also did not notice less energy or anything else. The only thing they did for me was gave me an upset stomach pretty often, gave me a lot of gas, and constipated me. I notice, within a week, when I stop taking my daily vitamins and with these neither one of us noticed anything. The only thing we noticed was our pocketbook was $250 short and that was with a 50% off discount. Second reason for poor review is their inadequate customer service. I went on their website to begin with and when I didn't buy at the 35% discount I was given a text which gave me a 50% discount so I thought what the heck let's try it. I attempted to buy 3 months worth for my husband and I which would have been six bottles of each. We were denied. They thought we were going to resell them. Well let me tell you six bottles isn't going to get us too far for trying to resell them, but I explained the reason why I was trying to buy six bottles of each and they denied me still. They did not understand why I would want to buy 3 months' worth when the subscription would just keep them coming? Come on seriously? My 4th and 5th Grader would have been able to figure this out. People are just trying to take the full benefit of the discount, duh! Then because it took them more than 24 hours to get back to me on whether I'd be allowed to buy six bottles or not my 50% discount did not work. I had to use it within 24 hours. When I called them back and explained this to the girl, she told me I needed the promo code. I told her it was a text that just had a link to their website that's it. She couldn't get me the 50% off. I couldn't believe it. I honestly was dumbfounded. So I didn't buy anything. Lo and behold a month later they contacted me and told me if I would want to buy them over the phone they would give me a 50% discount so I bought four bottles of each, the vegetable and fruit. Finally, after I bought the 2 months supply for my husband and myself, the guy told me that my next shipment would go out in a month. I told him but I'm buying 2 months worth I don't want them to go out in a month. He actually told me that I had to call back and tell them to skip the first shipment. THEN I would have to call back and get the quantity from four down to two the following month when the shipment was due. Unbelievable that you can't log into your account and handle your shipments yourself. I had to email them to ask them why I can't set up an account and he said just contact us with anything. This is 2024, I don't want to contact you every time I want to see the date of the next shipment, skip a shipment, change a quantity, or add something. I read articles on Balance of Nature and I was alarmed they were given a warning about the items being mislabeled by the FDA. If these are so good why aren't these approved by the FDA? The best thing to do is eat a cup and a half of fruit and vegetables everyday or take a multivitamin that you can get for a much lower price."

"I would not even give one star. This place is a joke...the service is a joke...i canceled my orders and my account and to do so, I got transferred 8 times to Mexico, the Philippians, Canada and India. I could not understand a word of what they said. The web site is a cheep remake of another web site . These people care about nothing but money and ways to keep it without giving you the product...if you sign up under FOX or any other offer you are a fool but, you heard it here first and other reviews confirm. Shut Balance of Nature down :( :( If there really is a customer service??? you should call me and ask me about this... moreover, you need to refund my accounts as you have sent me nothing. BON is in St. George Utah. we know everyone in St George and they don't operate this way."

"My account was blocked and they accused me that I purchased close to $300 worth of supply for resell. All I did was just maximizing discount promo code that can be used only for the fist order. They blamed it to me that it was a misuse of promo code. YOU guys should think how to improve it then. Limit the QTY of products can be bought on first order with promo code. DON'T BLAME CUSTOMERS when the issue is your own poor management with your IT department. Remember everytime you block customers, you're LOSING future sales. Do you think it's a smart and wise move?"

"Very poor customer service after being a customer for 7 years i have canceled my subscription and will tell everyone i know how poor the service is and has been for the last 2 plus years. The sad part is that i had planned on using the product as part of my ongoing health regiment. Thanks, balance of nature, for telling me how unimportant i was as a customer!"