KAY Jewelers 5601 Arizona 95, Lake Havasu City, AZ 86404

"I have purchased 5 pieces of Jewelry from Kay's. 3 of the pieces have broken already. Just picked up a ring last Monday 2/19 had it sized and gave it to my girlfriend on Tuesday 2/20 and the stone fell out of the setting that evening on 2/20. Unbelievable. Also two bracelets broke. A gold chain and a sapphire bracelet broke. I had to take both pieces to another Jeweler to fix. Do not buy there bracelets or rings they are not put together correctly. Junk... I will never buy from Kay's."

"Purchased a custom $4500 engagement ring three years ago. Every trip to have ring checked and cleaned has been very poor service...if any..Henderson,Nevada store replaced a diamond that fell out and took three weeks to return ring..Today..Havasu store never greeted me or asked me what I needed done.. four clerks in store..so 25 minutes of waiting..I left. Very disappointed I shopped your company."

"Wonderful store! Andrea H. was so personable and helped me with my order to get my ring sized and of course I found something to purchase!"

"I had the best experience at the Lake Havasu City, AZ store. I had an idea of what I was looking for in a wedding band with my wedding just 3 weeks away! I was kindly helped by Andrea and gave her the description of what I was looking for. She took me over to a section and the second ring I looked at was the perfect one! She was very helpful and knowledgeable about the ring! Her service was excellent! The ring just happen to fit and I left with my ring as a very happy customer!"

"I love Kay! They have been so helpful in every way! I appreciate how kind and attentive all the ladies have been to help me with all my jewelry needs!"