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Floor & Decor
13230 North Prasada Parkway, Surprise, Arizona 85388
About the Floor & Decor
Floor & Decor is a leading home goods store located in Surprise, Arizona. With a vast selection of high-quality flooring, tile, and decor options, customers can find everything they need to transform their homes into stunning spaces. Whether you're looking to update your kitchen, bathroom, or living room, Floor & Decor has a wide range of products to suit every style and budget. Visit us at 13230 North Prasada Parkway to discover the perfect flooring and decor solutions for your home.
Photos of Floor & Decor
13230 N Prasada Pkwy, Surprise, AZ 85388, United States
Opening hours of Floor & Decor
Monday:
06:00 - 19:00
Tuesday:
06:00 - 19:00
Wednesday:
06:00 - 19:00
Thursday:
06:00 - 19:00
Friday:
06:00 - 19:00
Saturday:
08:00 - 19:00
Sunday:
10:00 - 18:00
Reviews of Floor & Decor
"Great customer service. They take time to explain things and are very helpful. We've had a wonderful experience even on a return. I would recommend."
"This place was huge and had almost every flooring imaginable. We were lucky enough to run into their associate, Allen. He explained the difference between all of the different flooring, with positives and negatives. We never felt pressured to buy, but we did get an extensive education. We took some samples home and will be back to buy what we need!"
"The cashier "BRE" was extremely unprofessional. We came for a simple return of a box of an heavy wood flooring. As educated people, we stayed in the entrance in front of the cashiers waiting for somebody to take care of us. The only cashier "Bre" looked at us and totally ignored us. Not even a Hello or anything. She had only one customer when we arrived but after this one she continued to take care of the other customers coming from the store. I was thinking maybe she called somebody else or anything to deal with my return but after 3 more customers my wife got mad and told her that we were here for a return in case she would have wanted to keep ignoring us. She responded very unprofessionally that we have to go in line on the other side of the cashiers.... So basically we could have waited hours with a heavy box on my shoulder for Madame Bre to do her job correctly and assist customers the right way. She also asked me if I can pay with card instead of cash for another product I bought 40$ following this return because she was too lazy to take some change on another cashier. What store does this kind of unprofessional methods....Very disappointed"
"I was alone with a 3 year old. I had to load 15 boxes of tile by myself and needed 3 more. Went up to the register because nobody could be found. They cashier called for them and a gentleman brought them up from the back. Guy brings up a cart, drops it off and walks away. I now have 2 carts and a 3 year old. No offer to help load or take it out to my truck. Everything seemed to be "somebody else's job". Definitely don't go alone, you won't get any help."
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