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Rob's Quality Automotive
11801 North Cave Creek Road, Phoenix, Arizona, United States
About the Rob's Quality Automotive
Rob's Quality Automotive is a trusted car repair institution located at 11801 North Cave Creek Road in Phoenix, Arizona. With a commitment to providing top-notch service and quality repairs, our experienced technicians are dedicated to keeping your vehicle running smoothly and safely. Whether you need routine maintenance or major repairs, Rob's Quality Automotive is your go-to destination for all your automotive needs. Visit us today and experience the difference of our exceptional service and expertise.
Photos of Rob's Quality Automotive
11801 N Cave Creek Rd, Phoenix, AZ 85020, United States
Opening hours of Rob's Quality Automotive
Monday:
07:30 - 17:00
Tuesday:
07:30 - 17:00
Wednesday:
07:30 - 17:00
Thursday:
07:30 - 17:00
Friday:
07:30 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Rob's Quality Automotive
"Excellent service and a great repair on my Mustang. I was told by another place 2 times there was nothing wrong with my steering, I know my car and Rob's fixed at a very reasonable price! Yes I did my comparitive pricing. Could not be happier!"
"I can't say enough about the folks at Rob's. This was my first experience with Rob's and it was 100% positive. Price, quality, timeliness were all spot on. When my shop of many years let me down in a massive way, I had to look for a replacement. With some many places to chose from it came to just an educated guess. Fortunately, I chose Rob's. I feel blessed that fate guided me there. Right from the beginning, I felt I had made the right choice. Everyone I came in contact with made me feel welcomed and appreciated. The job was done right the first time and much faster than I expected. And the final price was just what I was quoted. I can breathe a sigh of relief now that I have another "go to" shop for my auto needs. I am glad I took the chance and tried Rob's!"
"Rob's Auto performed a Transmission Fluid Flush, Tune Up and Oil Change at a reasonable price, slightly less than their estimate. I was pleased to see they also added air to my tires, saving me a trip to Discount Tire. As I waited for my vehicle, I overheard a number of customer interactions which added to my confidence that the staff are knowledgeable and customer friendly. It was my first auto service at Rob's but won't be my last."
"Where do I start. First of all George is the rudest and most disrespectful person I’ve ever had the displeasure of meeting. I was in a minor fender bender about a year ago and had to have my front bumper repaired. George had told us it would take about 2 weeks since the damage wasn’t to bad however they did not start working on the car until almost 6 weeks laters. Whenever we would call to get updates on the car Joe would be very friendly and helpful explaining everything and informing us on the progress of the car. However whenever George would answer he would be incredibly disrespectful and rude not wanting to explain anything or even tell me what’s happening with the car after about 4 months of them having the car finally we had had enough and asked for the car back George again had said they completely repaired the car and that nothing was wrong anymore. He charged us around 6k for all the repairs. But soon after getting the car back I noticed a few things 1. Was that they never reconnected the windshield wiper fluid dispensers on the hood 2.the front bumper wasn’t connected on properly they had duct taped it together and didn’t even connect all the wires, I have random exposed wires not connected to anything just hanging around 3. My radiator and grill are the same ones from the accident when I checked today I noticed that they are still bent from my accident 4. They never touched the water pump or the alignment after we paid for them to be done. I’ve had the car for about 5 months after they had fixed it and I’ve had more issues now than I had in the past 10 years of owning this car. I can’t express enough how much of a mistake it was coming to George for the repairs not only am I out 6k I had paid but now the issues on my car are to much to handle at once I’ll probably have to trade it in for something else but probably won’t be able to due to the amount of work the car needs."
"Rob's has done a great job with my Prius. Every time something goes wrong, they have a solution. If there is any problem with their work they stand by it. I am truly grateful for their fair business practices and automotive expertise!"
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