Inman & Sons Auto & Truck Center

"Inman mis-diagnosed our car. They estimated a repair costing over $550.00. The actual problem was the gas cap. It cost under $20.00 and took about 5 minutes to replace."

"Jeff and the rest of his crew I've always taken good care of us and are very fair on their pricing and very honest as well. That's very hard to find in this day and age. Andrew"

"Came in with diagnosis from my regular mechanic, Inman basically told me the same thing, when I knew it was deeper electrical issue. I should have taken it straight to Elliotts. Charged $200 for the same diagnosis I came in with and slick talking salesman. Sorry, but not willing to pay the $1600+to change plugs and cables."

"Inman fixed a serious problem with my 2000 Tundra, It now runs much better. Four other shops, including the Toyota dealer could not find what was wrong. I highly recommend Inman."

"I never write reviews but really wanted to share my experience so others can make informed decisions. A few months ago, a coolant warning light turned on in my car. Despite reading some negative reviews on here, there were also a lot of good ones so I figured I’d give them a chance since I live close by and could walk home. The first time I took my car in for an oil change and coolant flush. They called and said I should change my engine filter too for $40. I went with it. Total came out to $195.31. A little over a week later, the same coolant light comes back on. I call the next day and they were nice and said to drop off my car in the morning. They call me later that day and tell me all the things that need to be fixed and quote me over $1500. They also said whoever put coolant in your car put the wrong coolant in. I said you guys did it about a week ago?? My car is supposed to have blue coolant, but they had put in yellow coolant. I was charged a second time for the mistake they made that I had already paid for last time. They play it off like it’s no big deal and say okay we won’t charge you for the coolant pressure test this time. From the $1500 they quoted, I said this is a lot of money for me so what are the things that absolutely need to be fixed (like life or death). This brings the quote down to $1300. They call me again that day and say hey we really want to change your radiator hoses and we should do this instead of the coolant flush to keep the cost down, but now it’s gonna be about $1400. I get my car back later that week on Friday 4/7. I pay $1409.42 and then go to the grocery store a mile away. On my way back, the same coolant light comes on AGAIN. Except now they’re closed for the weekend. I open the hood, there’s less than half of the coolant left and by the next day, it had all leaked out. I call Monday and tell them the coolant light came back on again. I drop my car off for the third time. Aiden calls me and says they found a small leak they “missed” the first time that was coming from the thermostat. Obviously we won’t charge you for the pressure test (I would hope not after paying $1400 for you to not fix the issue last week). We need to replace the thermostat housing/thermostat, hose clamp and upper radiator hose. This will be about $450. I don’t know if they’re making assumptions because I live in the nice apartments next to them (moved here alone last year and chose a nicer apartment for safety), but I’m a resident making a resident salary. Pretty much live paycheck to paycheck. I ask what did I just pay $1400 for because it sounds like none of that work was life or death necessary. I said let me get back to you, I want to call around for estimates. I’m generally a pretty calm person but now a bit frustrated. While on the phone with Ted from Volvo Am I (I drive a Volvo SUV), I get a voicemail from Jeff who I assume is the manager saying that Aiden’s estimate was wrong because he didn’t realize that they had already replaced the upper radiator hose so it’s actually gonna be less than $450. Part of me wonders if they would have brought up this casual oversight had I agreed to pay the $450 upfront? Also it looks like these oversights have happened to previous customers as well!! I pay $285.51 and everything was fine for a couple of months. In June, the same coolant light came back on for the fourth time. I already spent $1900 at Inman. Prior to Inman, I only went to Volvo specialists (not the dealership), so I decided to stick with what’s worked for me in the past. All my interactions with Inman have been respectful, but I question their integrity. I’ll also say they are really good at making it sound like they’re doing you a favor and giving you a “deal.” I’m not a car expert and wouldn’t know the difference. This is all from my personal experience with them. My advice is that if you’ve already gone to them once and the issue doesn’t get resolved/fixed, I recommend getting a second opinion elsewhere before going back to them. You might also end up paying for things you don’t need. Best of luck!"