R&L Automotive

"Bobby (R&L Auto Repair) the man is a thief (PLEASE DO NOT TAKE YOUR CAR THERE) He allows, homeless people to drive your car I seen the homeless man pull up in my car on a Sunday, 01/31/2023 New Years Eve, I ask the homeless man why are you driving me car he said he took it for a test drive I ask did you fix my transmission ? He replied no, I ask it appears you just came from store errands he said I did Subway and Walgreen's in his hand, he stole money out of my car to feed himself keep plenty quarters and dimes in the car. I notice a large amount of the change missing later on. He ask if I want my keys back, I said no I left very angry. After I thought about it I came back got my key to my car text. Bobby (R&L Auto Repair) the owner how upset I was to this day no response .. All your parts Bobby (R&L Auto Repair) will purchase comes from the/Pick apart junkyard. He will charge you full price for the parts he replace if he replaces them. Bobby (R&L Auto Repair) has a gambling problem to feed his gambling problem he commits (Insurance Fraud) January 2023 $3600 was paid to Bobby He lied to my extended warranty insurance company said I needed an transmission I had no problem with my transmission. My transmission problems started November 2023. The issues with my car in January 2023, I was not able to start it once I would get a jump it would start. June 2023, I thought he was a great mechanic I took my car back to him in June 2023 I had a car accident my entire passenger door on the drivers side need to be replace, Bobby claimed he could repair my car, my insurance adjustor would have totaled my car Bobby begged him to allow him to repair the car. Progressive Insurance paid Bobby $4600. Bobby (R&L Auto Repair) Kept m car for 2 weeks t search for a door from a pick a part/junkyard it took him 2 weeks.. Meanwhile it cost me $1800.00 to rent a car while he was looking for a door that he could go to the junkyard and pay $200 for it and pocket $4400 to aid his gambling problem, my car was never repaired, the door was replaced. I texted him to as if Progressive Insurance paid him he never responded. (Insurance Fraud) he never fixed the vehicle. December 2023 I went to him showed him that the RPM was at 3 and the car was doing 20 miles per hour. I took my car to other mechanics I was told I need a transmission, I pleaded I could need a transmission one was just put in January 2023 all Mechanics stated I never need a transmission in January 2023 Bobby (R&L Auto Repair) just stated I did to get the money. Bobby claim I owe him $1000 deductible I wouldn't pay a dime for a $200 door from a junkyard.. Bobby (R&L Auto Repair) was paid January 2023 $3600 plus deductible , June 2023 $4600 I work in transportation June 2023 $1800.00 loss out of my pocket. January 2023 I received an eviction notice threating to become homeless out of pocket $1600.00 plus a car rental for $5250.. Because I'm a woman he took advantage of me. My car is still not repaired. I'm out of pocket $8650.00, plus $8100 what both insurance companies paid a total of $16,700.00. This was all paid out in 2023. Please look at his prior yelp reviews same behavior. I want my car fixed and reimburse."

"I believe the entire business is untrustworthy. I am still trying to get my money back from Robb 10 months later. he did a very poor job Repairing my vehicle said he would sell my old vehicle for me and then had 1,000,001 excuses why he could not give me the money he owed me."

"Had a problem with coolant leaking from my car and took it to R&L. Rob was great, found out it was a cracked block and I needed an engine replacement. Rob got me a great price and even did a clutch replacement will at it. Go it for probably half the price the dealers would change. Long story short, great work, great price, and Rob is cool as hell. Would definitely recommend."

"This is most definitely the best ran shop in Phoenix. Rob greets you himself, listens to your concerns and genuinely cares about his customers. As a female I feel we often times get taken advantage of because we don't know any better but at R&L they keep it honest. You have no worries and can trust this mechanic. I have come to Rob for over 12 years. Of course with various cars and issues and he has never failed my trust in him!!! Top shop for sure.. And I must add his pricing is more then fair and he is completely up front about the cost of parts and the labor cost.. Thank you Rob for getting me back on the rode your greatly appreciated"

"Rob is an honest mechanic who works efficiently. His prices are not only affordable, but they are reasonable and fair. My first time visiting R&L Automotive was amazing due to the fact that Rob is personable and he explained thoroughly what's going on with your car and what he'll do to fix it. My window was shattered and the quotes that were estimated from other automotive shops were ridiculously high, so I found out about R&L and Rob quoted me a much cheaper price. This is definitely my new spot for any car repairs that I may have. Way to go Rob!!! I am a satisfied new customer. Business is booming and your company is going to be an huge success one day, although it already is! Thanks for everything!!!!!! ☆☆☆☆☆"