The Realm Salon 49 South Coronado Drive, Sierra Vista, AZ 85635

"Tina B is amazing!! I had my hair dye black for years then became allergic to hair dye. She stripped it out and did a phenomenal job in blending and whole new hair cut."

"Had a wonderful appointment to get brow tint and a lash lift with Ruby! Very professional and a super comfortable environment made me feel super pampered and relaxed! If I could give more than 5 stars I would!"

"I just had an amazing facial from Ruby!!!!! She really worked on hydrating my winter skin!!!!!! I went in with a headache from tight jaws. She really worked on loosening my jaws and my neck!!!! Headache gone! Also had an under arm wax! She is the best at waxing!! Only person I will go to!!"

"I’m only in Arizona for a few weeks…this was my first time at The Realm Salon. Skye listened to what I wanted but I didn’t mind when she said she’s going to “play” (with my hair). I said, “I like that!” I didn’t even know her but I read previous reviews and trusted her expertise with my touch up, freshening of my hair color, and cutting/styling my hair. I LOVE IT! If only I was living here…I’d definitely come back to have Skye do her magic!"

"I went to this salon to have my natural blonde hair smudge down my highlights. Kim, my stylist, picked a color she thought would look good on me instead on what I asked for. She teased my hair before applying the color and gave me dark red roots and a ton of breakage from the teasing. I expressed my concerns over the color, and Kim brushed them off. I came back a few days later to have it fixed, and she told me the tubes of color must have gotten mixed up. She applied a Malibu treatment (which I googled after, and it clearly says it does not lift anything darker than an 8) to try to remove the red. Obviously, it did not work, but it did cause a large amount of damage. At this point, Kim told me she did not have experience with color removal. I asked for the manager, who said she had no idea of the situation, but implied that I must be in the wrong because Kim has 30 years of experience. She said it must just be my hair's undertone that caused the redness (I have Zero red in my natural hair). She also said they do not give refunds- apparently your hair being ruined does not matter to them. I walked out with roots that looked like Ginny Weasley and blonde ends. Another stylist who specializes in color removal worked on my hair a few days later. She said she'd heard conflicting stories, which leads me to believe that Kim was not forthright about what happened. My hair was too damaged by the Malibu treatment to do anything but color over the red. While my hair looks much better, I still have spots of red. The manager/ owner sat in the booth beside us and never acknowledged the client who has had repeated bad experiences at her salon. Another stylist posted a review after seeing their work, and they deleted it. Overall, there was a lack of accountability and professionalism. Attached are pics of my hair before I went in, the dark red she gave me, and my current damaged, spotty hair."