JCPenney Salon 5265 South Calle Santa Cruz, Tucson, AZ 85706

"Took my daughter for a haircut today after booking an appointment. Terrible mistake. The hairdresser Sandra said about 5 phrases the whole appointment. Hello. Follow me. How do you want your hair. I'll meet you up front. Horrible experience for my 9 year old. Other stylist were having conversations with the kids, and at least smiled. If this stylist was having a bad day she should've canceled out appointment or passed us on to another stylist who could give us an at least decent experience. She also sent my daughter out with soaking wet hair, said nothing at end of the haircut other than meet you up front. ( which she never even went to the front) If you book an appointment here I would not recommend Sandra A."

"Julia….. needs to go back to get lessons. My daughter went in for a haircut with a specific picture. Instead of acknowledging that she did not know how to do NORMAL layers, she chopped, damaged and cut her hair in the worse cut I have seen. This is unacceptable. The audacity to cut her hair and think it looked the same is beyond me."

"I was Christmas shopping and saw the salon and thought " I really need to get my hair cut ! " The woman at the front desk was very courteous and efficient with booking me an appointment. The hair stylist I received an appointment with was Luz . She was excellent at qualming my worries and suggested layers for my hair. She did a wash, haircut, blow dry and style. I was so nervous but beyond pleased with the results. Luz is very talented and professional and I will be going back to her and the salon :)"

"Vanee did an amazing job coloring my hair!!! Best salon experience I have ever had. I have long long thick hair and I haven’t been to a salon in years. My hair was an absolute mess. I was nervous and unsure because I didn’t know what to expect. Vanee blew my mind! I feel like a new person. She did an amazing job on my balayage/highlights. So happy!"

"Walked in and felt like I was disturbing her while she was layed back on her phone. Told her I wanted to go more blonde, she looked unenthused and told me all the bad things that can happen and gave me a $175 quote! I studied YouTube & went to Sally's. Did it myself and my hair is still healthy & I look fabulous!"