Shoe Palace

"I was calling around to all of the shoe stores for my 11 year old son cause he wanted Panda Dunks really bad. Cam the manager answered the phone and not only was he nice and professional but he actually gave me his personal cell phone to me, so I could text him every two days to check to see if he got Panda dunks in or any returns. I think he went out of his way to help and it is much appreciated. Got the Panda Dunks tonight and got lucky cause they got a shipment in."

"5 stars for Cam. I talked My wife into some On Clouds. Cam let her try everything on and she got a nice set. Thanks brother."

"I lost my phone in the bathroom at arrowhead mall and tracked it to shoe palace. I went in with and explained my phone was showing at their location. I couldn't hear it ring because of the music and it was a busy Saturday. It was loud inside and outside of the store. My phone location was more towards the back of the store, and I know this may sound more of an accusation, but anyone could of stuffed it to where it couldn't be heard. The employees were nice enough to turn it down, however I feel as though it was back there and an employee hid it and lied. I know someone had it because when you use the find my device feature, you can make it ring and the individual would stop it. It's just unfortunate that someone couldn't just return it."

"I’m not from here but i am in and out all the time and come here a lot. There are some Workers that i have been encountered with that are few female managers that do have an attitude when asking for some shoes if they are in stock. Not only that when they talking to their co- workers i can feel a big bad vibe because of the way they do talk to everyone. Including co-workers that are actually nice and respectful. But you can definitely feel a vibe that they do not want to be there with each other. As a business owner i would like to see more good vibe and more respectful welcoming with smiles. One of the worker had told me there was some Jordan’s that came into stock in the back. When asking one of the Female managers. It was a complete lie. Because after she left i had came back and bought the shoes i was looking for. That really felt like they were holding off on customers and holding them for certain people to come and buy them like their friends. And when we went to enter for a raffle on another day. Another manager was rude and was also rude to there co-worker about how they stocked the shelves and just felt like our raffles were not even put in the box but put on the side. This place is a good place and good locations. But the employee Management needs to be fixed."

"Great shoes, selection and service!!! First off...Customer service was amazing! This store was our 4th stop trying to find a shoe my son could stand in while working all day. We needed suggestions and Kendrick helped us find the perfect shoe - one that my son thought was “cool” as well as comfortable. Chris helped us check out and was very professional. They were both very knowledgeable and friendly. Money well spent. Highly recommend!"