Foot Locker,

Glendale, AZ 85308

"Sorry mf's don't answer the phone...so you must go to the store to check inventory"

"Guy waiting on us never told us his name so when we were at checkout, we had to go track him down so he could get his commission."

"Stopped by to pick up an order sent direct to the store. The location was easy to find near the food court and the store was very clean. Nice inventory of shoes and athletic apparel. Well staffed and all were attentive plus willing to help."

"On Sunday August 13th around 1:30pm I went into Footlocker at Arrowhead Mall 7700 w arrowhead Towne center Glendale, Az 85307 with my parents in law to purchase a pair of shoes. The price of the shoes was around $157.00. When they asked my dad to swipe his card the screen showed the correct amount however afterwards the manager looked perplexed and stated that it had taken $2600.00 instead of $157.00. We were in the mall waiting for over an hour while the manager was on the phone. During which time my father checked his bank account and saw that they had in fact withdrawn $2600 from his account. At the end the manager stated that because the payment was still pending he was as able to stop the payment and that even though it wasn’t reflecting on our bank account he assured us we would see the money returned in 24-48 hours. 48 hours later we noticed the payment was no longer pending but had actually posted and footlocker had received the funds. We called and spoke to the manager again, he said he was going to send an email to the billing department in New York regarding the issue to find a solution. It has been almost a week and we have not received our money back into the bank account nor any communication regarding the matter. At this point we are under the impression that it is Footlockers intention to steal $2600.00 from us and not return it. This is our last attempt at receiving a refund before we contact the authorities to press charges. This has caused us great financial distress."

"Great selection of shoes, inventory for sizes a Lil low. Staffing on a Friday at a Mall location could have been better."