Mid-State Refrigeration

"The gentlemen that came to assess my home the damaged duct work were kind and considerate. The techs sent to repair were polite, fast and very professional , going above and beyond to make sure my ducts inside my home and underneath the home were in good shape and installed new duct that pulled away under the home. I highly recommend them. My estimate was given prior to work done and 300 dollars cheaper than the given estimate."

"I have fought and fought with Richmond American homes on my AC install on my new built home and have gotten nowhere. They came out 6 times in the 2 year warranty coverage period and fixed nothing before finally blowing me off for good. I called Midstate to come out, assess my AC unit and service it. I called them on Thursday and they were out the next morning promptly at 8 am. Kyle was my technician. He took the time to explain all the engineering design flaws as well as the manual intervention flaws from Richmond. He showed me pictures, walked me through and explained everything in detail. I am so thankful I called these guys. They gave me full trust in them in the one visit. I started a service contact with them and now I have peace of mind that my AC will finally function as expected. I highly recommend these guys."

"Good service, great techs prompt and complete customer service. We will continue to use this company and truly recommend to others.Kyle did a great and complete service, Kyle was so kind and explained each step and went above and beyond with customer service. You will not find a better company or staff to do business with."

"Prompt and complete follow through. I called in the morning and the gal on the phone was very courteous and made a few call and got me on their schedule. Later the same day, a tech showed up and listened to what I was experiencing. He knew exactly what needed to be done to solve my problem. Our issue was fixed in minutes. Tech then went on to do a complete inspection of our furnace. Tech McKinley did fantastic work and was professional with great informative communication. Highly recommend Mid State Refrigeration. Very pleased, great customer service beyond my expectations."

"Our AC unit was old and we knew it we would need to upgrade soon. Gary and John(I believe that’s his name) came to give an estimate. I explained what I was looking for our home, he gave me his best suggestion and sent 2 quotes with great breakdown to fully understand what to expect with each. We worked with us as we tried to gather the fund so we wouldn’t have to finance(that is an option they have). Our AC unit went out and with in 4 days they had us on the schedule and our house cooled down with in a hour of installing both units!! Everyone from the company was so professional, showed up earlier than said to be(we were excited to see them, our home was hot). It took most of the day but we are so grateful for Mid State Refrigeration and awesome warranty they provide on their work. Thank you Mid State Refrigeration we appreciate you all so much!!!"