Freddy's Frozen Custard & Steakburgers

"Me and my spouse went to this location and received 10 out of 10 service in the drive thru from William! He was very kind and patient with us and made us feel attended to! Will 100% be back to this location!"

"Food was lovely but this girl named Penny was incredibly rude to my sister. In the drive thru, she didn’t communicate that there was another bag and closed the window and my sister and her boyfriend drove away. My sister called the place and Penny was rude, and when she came back to pick up the food, Penny was once again very rude and even complained in the back about her. The two guys in the front were very lovely, though. Overall, my family loves the place, just not Penny."

"Can't believe that they charge $5.00 upcharge for a large cheese curds and this is what you get. So small serving and burnt. There is literally 13 curds in container. I've ordered regular at other locations and gotten more food. Employee said its all normal. I will not be back to this location"

"We told the server it was out first time at Freddy's. The girl who took our order was really friendly, service was great. We ordered the double burger and patty melt combos. I guess we should have done our homework. The patties are indeed pressed flat, like he website says, but so flat that the life was gone. Very dry. And the edges tasted like burnt stuff that is normally scraped off the griddle and thrown away. I pulled the edges off. My stomach was upset the rest of the night, and it all came out in the morning. We live close by, and the shoe string fries were cold by the time we got home. We both ate only half and threw the rest away. The website says every burger is, "cooked to order...", but no one asked us how we wanted them. Both were well-done. This may explain why there was no line in the drive thru, and no one behind us when we left."