Chipotle Mexican Grill 1084 South Gilbert Road, Gilbert, AZ 85296

"Found some kind of rock/ foreign object in food. Cashier didn’t care when we showed him this object in food. Rice was not cooked properly. Server provided inconsistent portions. Staff is not trained or managed properly. I have experienced better location, so will avoid this one"

"Do not order from this place .If you order through the app and your food is bad, you cant get refund. The chicken bowl and white rice i orded is not fit for human consumption."

"Simply the worst chipotle I have been too. We got in line around 7 and they were out of chicken for 5 minutes. No problem. We waited and it was nice and hot. Gentlemen putting together the orders was great but unfortunately that was the end of the good news. Stood at the register waiting to be rang up for the meals. 3 workers in the back were on their phones laughing and goofing off while we just stood there. Finally the gentlemen that helped us out yelled at them for the second time and he slowly walked up and rang us up. Got over to the soda machine/ condiment area. A complete disaster. 2 sodas were out of order and no ice in the machine as well. This was about 3 hours to close still and they had none of the specialty lemonades/limeades available. Zero napkins were stocked, everything else was very low. The trash was overflowing, about 75% of the tables were dirty. Seems like customer service isn’t even on their radar, as well as cleanliness. It’s evident that they don’t care one bit about your experience, or their job as a whole. 3/6 employees were actually doing their job, as the owner you could basically be saving half the labor for the same amount of work. There are way better chipotles around. Do yourself a favor and drive the extra few miles to a different one."

"This location is a constant disappointment. It is always dirty and the staff seem to have zero sense of urgency. My boyfriend had a pick up order today and they didn’t put any sofritas on my burrito which was the only protein I ordered. They didn’t include the side of chips that comes with the kids meal, and my boyfriend’s bowl looked like there was barely anything in it. This a picture of my burrito that is supposed to have sofritas."

"I came in on 1/30/24 at 7:40 and every table was dirty. Every trash can over flowing. The drink station was a completer mess with no utensils or napkins. They are always out of an ingredient no matter what time I come in."