Panda Express,

4750 South 48th Street, Phoenix, AZ 85040

"Thanks for all the chicken. Pay $15 and get 7 dinky prices of chicken. Then you sit there and ask em if I want to donate extra money… focus on making the orders correctly. People are paying for a service and expect to receive it."

"Ordered honey walnut shrimp, was charged for it and received orange chicken instead. I would understand if it were busy but the drive through was empty at the time. I wouldn't mind if the cost were the same but if you're going to charge extra make sure you do the job correctly."

"Just about the worst experience at a Panda Express today. Took 8 to 10 minutes for a worker to even acknowledge the people in line. All the workers were running around filling online and drive thru orders. 2 meals I wanted need white rice. Out. First estimate was 15 min. Ok. Then 45 min!? No, not waiting that long. Out of orange chicken, but was refilled shortly. Took way to long to get food and my portions were small. Never go here during lunch time!"

"I placed an online order and went to pick it up after receiving the text that it was ready. When I got there the I told the lady the name which I had place my orders under which apparently wasn't good enough for her because she asked me for the order number (17 numbers) which I didn't have on me. After trying to give her the phone number the order was under and trying to help grab my food she claimed I was being rude to her and told me to leave and she was going to call the Police... I asked about the return of my payment then since I had already paid for the food. She got on the phone and started calling the Police stating she would refund it. I left not wanting any trouble I just wanted to pick up my food. I ordered from another location with no issues at all. I believe the lady that behaved this way was named Liz and was a manager there. Extremely poor service!"

"I got turned down twice when ordered the beyond chicken. I get it's a new item, and may not be as popular, but unwilling to make it, is just weird! I had to speak with a manager and was given the exact run around for this. Finally after a 25 minute wait, I did get my order and to my yet disappointment, the food wasn't cooked correctly. The chow mein was cold and tasted wierd. I'm visiting this area and I'm not sure if this is the norm of this Panda location."