Jimmy John's,

21001 North Tatum Boulevard, Phoenix, AZ 85050

"Unfortunately, this particular store has terrible. Mond you I love Jimmy John's! But this store appeared to use day old bread on all 3 of our sandwiches. All sandwiches were missing one item or another. I go the Vito. It was hard as a rock. No oil and vinegar. Said could not have Dijon mustard, whereas yesterday, and the day before, at another store, everything was fresh and juicy. Had dijon. That store left us all craving more! This store no one smiled. Didn't give a bag to put all our sandwiches in to go. Really terrible customer service. Someone needs to get that store up to par. If it had been the first place I ever tried a Jimmy John's sandwich, I would never go to another Jimmy John's again! We even became members based on the other store. This store is giving Jimmy John's a bad name."

"I ordered four sandwiches that literally took 40 minutes. They were not busy. There were two other people eating inside and one other person waiting for their food. After that person had gotten their food it’s still took another 20 minutes to get my order. There was one older gentleman that was making sandwiches very very slowly. I understand that I should be patient, but when it is literally the tagline freaky fast, they need to reconsider their staff. My order # was 24397556713472000. I will not return to this location."

"Avoid. Usually Jimmy John's is great, and I go there because it's fast. This is the first time I've been to this location, and I won't be returning. It took them 20 minutes to make my ham and turkey sandwich, and on my way to my car I noticed it had no turkey. I went back and they remade it, but the woman working there sucked. There was no apology, no attempt to make up for the inconvenience of having to come back and wait longer. Then she made a comment about how if I'm looking for a job to let them know because they "could use the help." Lady, complain to your store owner and manager about staffing issues, not me."

"They were a bit faster before, these old dudes aren't the ones to deliver service especially in a location such as desert ridge"

"They really are freaky fast. Absolutely love this class. Employees were really nice and they were patient while I was choosing what to order off of the menu. They work so fast, it would almost seem like they were impatient waiting for me, but they were helpful and insured questions and gave suggestions. Seating is every other table. We're a master order no mask to sit and eat (that would be weird)."