The Habit Burger Grill

"The order was given three times, only thing right were the french fries. Neither hamburger were as ordered, which either the person taking the order or the chef didn't listen or review the order thoroughly. Habit used to have the best burgers, however, they failed on customer service and the food prepared. A handicapped person should not have to go inside to make sure the order is correct."

"If you’re pregnant please make sure to order your burger WELL DONE! It should be standard protocol… I wasted my money today, and I couldn’t event eat the burger due to obviously being pregnant. You can also clearly tell I am pregnant and received a rare burger. I left the location with my to go order and didn’t notice until I got home. Oh well but pregnant women be careful!"

"I have been a Habit Burger Grill enthusiast for many years. But as the old axiom goes... they ain't what they used to be. I began eating at The Habit restaurants in Northern and Southern California around 2010. Then, every location was always packed, the menus were simple, and the burgers were excellent. Restaurants have a tendency to be trendy or popular, and then, all of a sudden — not so much. That's were I think The Habit is in the current marketplace. Well, at least the locations in greater Phoenix. I haven't been to any of the locations in in California for eight years. So, I don't know if the chain is on a decline there as well. A couple of weeks ago, I was in Scottsdale and decided to have lunch at The Habit in the Promenade on Frank Lloyd Wright and Scottsdale Boulevards. To my disappointment, the restaurant had permanently closed. So, I drove to the nearest Habit at 4045 E Bell (near the 51 Freeway). Talk about location, location, location. This Habit took a BIG STEP DOWN from an upscale Scottsdale shopping center to a run-down old strip mall in a somewhat blighted area of Phoenix. Anyway, The Habit on East Bell Road is not a burger place I would likely revisit or recommend. The restaurant's interior was not inviting, the seating mediocre, and the lighting was not upbeat like other Habit Burger Grills. Plus, the "strip mall" views out the windows, definitely took away from the dining experience. The burger was "okay," but nowhere near the quality and tasteful experience of The Habit Burger grills of just five years ago. My evaluation may sound a bit "snooty," but it is actually not. Simply, if your are paying $12 to $15 for a burger lunch: (1) the restaurant should be in a "nice" location; (2) the place should have a warm and inviting interior; (3) the food should be exceptional and WORTH THE DRIVE. °°"

"This burger place has never let us down! Burgers are restaurant quality, and they do amazing lettuce wraps. Better quality, but you will pay for it. I also love their iced tea. This is my families favorite burger place."

"Habit used to be the destination for our family. Unfortunately, over the last two years, this has become less of a fact. The service is extremely slow, and that's excusable when it's freshly made. The staff has become less friendly by the week, which seems to be the case with many establishments. The worst part is the quality of the food. I ordered the chicken club, which is near $11.00 for just the sandwich. It tastes good, and that is important. Yet the chicken was nearly flat and looked closer to smashed French Fri than a chicken breast. I'm sorry but inflation isn't that bad."