Shake Shack,

3400 Sky Harbor Boulevard, Phoenix, AZ 85034

"Just tried to place an order. They are out of chicken sandwiches, SHAKES, shake shack sauce, lettuce and tomato! Here is the best part...only would sell you a plain cheeseburger, but out of hamburgers!!!! So much for being a fresh burger...they had cheeseburgers waiting in a warming tray!!!! And that was it. UNBELIEVABLE! Lots of little kids in line going to be VERY disappointed. Even with the limited menu, my husband easily waited 20 minutes in line. I guess they really wanted to sell those plain cheeseburgers!!!!"

"love shake shack, made fresh ♥️ fries were well seasoned and same with the burger. we got the smokeshack and it was so yummy"

"Terrible, service slow, a confused staff. The place is dirty, needs to be closed and cleaned. Trash and garbage everywhere. Service took 30 minutes, 4 cash terminals, one cashier working. I had to walk a country mile for this bad experience. Stay away."

"made fresh to order burger. it was delicious. ive been to other shake shack locations but this one was really good. the burger came out hot and seasoned well. the fries super crispy. only issue is the prices are more expensive because it's at the airport. located in gate F in the back. there is seating inside and outside the restaurant."

"This was a treat at Sky Harbor Airport! This is my first time eating at Shake Shack. The sandwich was hot and fresh and made to order. The fries were also fresh and hot. The staff was a little cold with service. I was a little disappointed that in "America's Friendliest Airport" this is allowed. This is a reflection of management, who must have an issue motivating staff. I wouldn't let this stop you from ordering here because the food is great! I would highly recommend this location to anyone who is hungry in Terminal 3 of Sky Harbor Airport!"