Potbelly 2131 East Camelback Road, Phoenix, AZ 85016

"Customer service was ok. Apparently all the sandwiches only come with meat & cheese so you have to add your own toppings. Unfortunately what I read off that I wanted to the worker, once I received my sandwich, it was a wrong. Multiple toppings were missing from my sandwich. Bummer."

"Don't order through Doordarsh, as they give no modifiers for veggies and condiments. I literally only got a meat & cheese sandwich. I wanted veggies & sauces on top!!! So disappointing, I actually yelled into the void. I might actually give up eating out all together. I'm so tired of mediocrity. Either do something well, or not at all."

"Placed an order online, I work 3 minutes from this location. I allowed 15 minutes for my order to be made, walked over and then waited for another 15 minutes after getting to the store for them to make my order. I don’t usually leave reviews but when an online order is placed, it’s common sense to place urgency on that order if the customer has ARRIVED AND THE FOOD IS NOT MADE. I watched at least 5 other people walk in/order/walk out before mine was complete. Just wasting my time. Not a “I’m sorry” or “ we just missed that”. Zero accountability and ya really hate to see it. See y’all tomorrow!"

"I placed an order there this evening to enjoy during the super bowl game with my sister. The order was made through doordash. We ordered two half sandwiches to soups 2 pickles and two shakes. We received 1 whole sandwich 1/2 sandwich no soups and both shakes were warm and runny. There were no straws in the bag. I called the store and talk to the manager. She asked me my name pulled up my receipt and said she did not show any soup on my order. Bottom line she was calling me a liar and I finally lost it I admit I raised my voice she told me I shouldn't talk to people like that I asked her name told her I was contacting her district manager she did not care. She didn't even seem to care that I was a reviewer on Google"

"Toasted sandwiches, great sides, cookies, and milkshakes. There's an underground menu on the app with some intersection combos."