Chick-fil-A,

5035 East Ray Road, Phoenix, AZ 85044

"After a busy friday, we decided to stop for some quick drive through food, we were amazed at the ease and customer service when ordering from one of many team members standing in the drive through taking orders. Everyone sharply dresses with excellent customer service skills, very attentive to what we wanted to eat as well as ideas for kids. Food was outstanding when we got home. Trou review"

"I have MAJOR mixed feelings about this Chick-fil-A, the people who bring out the food are always nice and the dining room attendants are always nice but the CASHIERS are SO RUDE every single time I go. They always give off the vibe that they don't want to be there or don't want to serve you. I work in the food industry, I get it, but I would never treat a guest that way from the get-go. The food is always good, however those cashiers make me not want to visit this Chick-fil-A anymore."

"Update: came here on Thursday (01/18/24) and they somehow messed up my order. I asked for extra pickles and received a CFS with no pickles. And the mac & cheese wasn’t like it should have been as it was dry, and not very cheesy. Disappointing as the drive thru lanes were long, and service was longer than normal. I come here about once a week. The food is of good quality for the most part. My visit on the 8th was a bit disappointing. I ordered a large fry with my sandwich; and two chocolate chunk cookies. See the attached photo of the fries and tell me that’s a large order. As for the cookies, who packs them at the bottom where the heat from the other foods will melt the chocolate? I just don’t know what to make of the service. One day it’s spot on. Another day it can be tentative or despondent. I’ve had a mixed number of experiences ranging from great to bad; even rude. So odd for a Chick fil A restaurant."

"One of the best run Chick-fil-As I’ve ever been to! The cashier was friendly & efficient, the food was brought out to me within a couple of minutes of finding a table and sitting down, the tables were clean, and an employee was constantly cleaning while I sat and ate my meal. As always, the food was good, definitely a place I’d stop again for a quick bite between errands!"