Jersey Mike's Subs 2501 West Happy Valley Road, Phoenix, AZ 85085

"Pizza is great, but he totally can’t understand what i’m saying"

"The subs taste good. You may spend a few dollars more than a competitor, but they know what they are doing. If you order a to go order it is usually ready to go when you order it online. No issues yet with waiting or giving me the wrong order."

"I mistakenly ordered on the app to the wrong location (Deer Valley) and when I told the people that they were so sweet in saying I could call and get it canceled/refunded. I did and the people at Deer Valley were sweet and helpful and were able to refund me. I got a club sandwich at the location I was actually at (Happy Valley) and was pleased that they sliced the meat and cheese as you order instead of having them presliced. There’s nothing wrong with presliced but there’s something about fresh cut ingredients that hits different. I certainly tasted the difference! The employee that did my sandwich was precise efficient and polite. As I sat down a third employee came out and started cleaning—sweeping wiping down tables etc. It was a normal amount of messy, the kind where you know a good amount of people were in there and enjoyed their food. I thought the trash was too full but when I threw away my own trash it was just a result of customers not compacting/pressing their trash down. There was a good amount of room left. I also believe that they had the right amount of employees! A lot of places tend to be understaffed simply by virtue of not having enough hours—not lacking people. I don’t know overall how they schedule people but it seemed reasonably balanced. Overall the people were nice, the store was actively being cleaned (not having been super dirty as if they had left it completely alone—normal amount of messy), and the food was good! Thanks you guys!"

"They were friendly about our allergies and took them seriously. I will never be taking my family back through this restaurant chain ever again. We have a wheat allergen, so they charge us $3.00 additional per sandwich. I ordered 4 giant sandwiches for my family of 6 which includes children. The sandwiches were just bread, copious amounts of dry, crumbly, tasteless bread. It was probably the worst sandwich experience I've had to date. $86 in sandwiches to choke on. Everyone else's food looked good but if you have allergies or prefer gluten free take a hard pass here. All you'll get is bread and nothing in-between. Also the men's bathroom smelled like someone had just washed their dog inside. An investment in a proper cleanser would go a long way."

"Lettuce lady here to say that not all Jersey Mike's are equal. Tonight we went to Norterra Jersey Mike's and it was great! We were met by Haley who was friendly, fast and very knowledgeable of the menu. The other employee was washing dishes in the back and took great care to wash them thoroughly. When he needed to come out to help at the front, I watched as he stopped by the sink and scrubbed up before putting gloves on. Also, the restaurant was clean and stocked. I'm happy we found a good Jersey's to eat at."