The Buffalo Spot - Phoenix

"This place is always a hit or miss. I don't know what happened! Their tenders used to be so saucy and juicy! Nowadays, it seems that they are all dry and lack flavor! I really don't want to give up on them because this was my go-to place for tenders. However, I don't think I can keep justifying the price for their now mediocre food. The service is always poor, but the food used to make up for it. They are always inattentive and take forever to help you at the register and seem unfriendly."

"I have been to other locations and been very happy. Unfortunately this location was a let down. I ordered on door dash and it took an hour and a half for the food to be ready for pick up. The food was cold and they sent the wrong flavor milkshake. The only plus was that the food was tasty, albeit cold. There was plenty of meat and sauce. It's a shame this location is so sub par."

"There could be plenty more chicken on the Buffalo Fries for $15. Goodness gracious. However, the service was great, food taste great, and the sauces are amazing. :) just a little pricey as everything is today."

"I had gone in to order the 10$ Wednesday special, I ordered two plates with extra chicken. The bottom of both plates by the time we got home was completely drenched in sauce, his was made incorrectly. He ordered Cajun and BBQ and got Cajun and very hot. Mine was Very hot w extra very hot. Below are pictures with the meals, he mixed his altogether and you cans see how badly the whole plate was drenched in sauce. I called in to let her know and she told me the girl who made out plates was new and offered no refund or replacement. Additionally, when I had gone in, sarcastically, she mentioned to me that if I hadn't specified it was the 10$ special she was going to charge me full price. I usually don't experience terrible service here so I'm disappointed fs."

"The food is good but I literally had cold pieces of chicken in my order so I know it's all frozen food. My Boss Fries w extra chicken (we paid for nothing smh) order had been sitting there for about 45 minutes before I picked it. Not only was my food cold but the employee lied about the food being ready at 6:30 NOT 5:45. This is a huge deal because when we called those TWO times the employee had assured us that the food was going to be ready at 6:30 since she didn't know how to cancel the order or change the time- communication & transparency is super important! I HAD TO AIR FRY MY FOOD AT HOME. 2/5 I wouldn't come here again."