Romano's Macaroni Grill 2949 Agua Fria Freeway, Phoenix, AZ 85027

"Probably one of the best Italian places I've ever been to especially for the price. Really underrated with fantastic food. The added on bottomless salad and/or soup to your meal for a few extra dollars is insanely good, the create your own has delicious options and the service is always top end. This place needs to really be better known! Here's hoping more will open closer by to my home too!"

"I was so disappointed by the end of the meal. Was excited when we saw the restaurant as so many have been closed. The first loaf of bread was undercooked and definitely changed from what they previously served. We were starving so we ate it anyway. The photo of the bread was the second loaf and much better. The lobster bisque was more like tomato soup with a hint of lobster. While still had good/okay flavor, it's not what I was wanting. Other than offering to change to a salad, nothing was done and this was from the manager. Chicken parm was flavorless as well as the pasta that came with (even had others taste it). I didn't even eat half and the server didn't ask how things were, etc. The server was so worried about getting people signed up for the points program that she didn't even listen when we were talking. (I observed the same behavior at each table around us). She acted like she didn't want to be there and we should be happy to have her serve us. We haven't had that poor of service in a really long time, I thought maybe she was just having an off night (we all do), but in groups of women she was much friendlier and frequent their tables more often. We couldn't even have our waters filled regularly. For the same cost we ate at Maggiano's and had superior service and food. Don't waste your money or time. So sad from what used to be an amazing restaurant."

"There was a funny not pleasant smell when we first went there. We ordered. Caesar salad the plate came in so little I had to ask the server why it's so little then she explained later it's a free refill on the salad ,which we didn't know until I asked! It wasn't on the menu and the server did not mention it to us when we ordered! They had a paper cover on the table which was weird and not elegant at all, and the paper was not taking the shape of the table which was bit uncomfortable for us. We ordered pasta taste was OK but it came bit dry with less sauce than expected There is no pizza on the menue which was odd. We asked for the desert menue since it wasn't on the main menu we had. Surprised the server came with a tray full of peices of cake showing us what's fof desert! Which was bit weird. Tiramisu tasted really good and chocolate cake too. Over all food was OK but not really fancy as it sounded"

"I had a nice time here. it reminds me of. The Olive Garden with a more relaxed atmosphere. All the ingredients were extremely fresh and tasted delicious. customer service wonderful. I recommend the crusted chicken salad. very delicious. The artichoke dip is not very good."

"Went for my birthday with my family. I had the Chicken Marsala and my wife had the Chicken Parmesan. Both were fantastic, good portions, but a little on the pricey side. The restaurant was clean, and the staff was very friendly and on top of everything. I have no idea why the place was practically empty. There were only a couple of other tables with people and it was around dinner time so it was surprising. I can’t recommend this place enough."