Chick-fil-A 10180 West McDowell Road, Avondale, AZ 85392

"Food is way too expensive for a small amount of food. I ordered and paid for a shake etc and after receiving my order I had to wait for the the 2 cars in front of me to receive their orders. I sat there in line while My mothers shake melted. I asked for a concession for my inconvenience and time and they refused. They should not have given me the shake if I was not going to be able to leave. I WAS STUCK IN LINE WHILE MY MOTHERS SHAKE MELTED BECAUSE IT WAS EASIER FOR THEM AND THEY DIDNT CARE ABOUT ME."

"This is the worst location they are EXTREMELY slow one time it took me an entire hour just to go through the drive through order and get my food. They work on other orders instead of the car that is first in the front and they bring out everyone else’s food besides the first car so if they bring you your order now it’s cold because you can’t leave the drive through because the first person has not gotten their food so they aren’t moving I always order an ice cream for my kids meal and they always seem to forget it. Other locations are so quick it should not take 40 mins to an hour for food"

"Naji took my order and was fantastic, Cheryl I think her name is; she was also very nice and funny. She was helping children go to the play place while the floor was wet. Going above and beyond. Very good place and amazing service."

"Heard the whole crew left that I issued 5 stars to prior, and unfortunately the new crew cooking the food needs better training because the sandwiches and fries use to be a 5⭐️ and now I feel it’s a 1⭐️ the chicken is flat and not spicy enough and taste like they deep fried it too long and the fries they are just as bad and the portion is poor. Hopefully they get it together, but for now I’ll be heading out to Estrella to grab Chick-fil-A until I hear otherwise."

"Taking on SANDwhich a little too literal? I ordered a spicy chicken sandwich with lettuce and as I opened it to place condiments on the bun I noticed my lettuce was dirty. Definitely lost my appetite. I couldn't go back due to being on lunch break but went after work to bring it to the attention of a manager and she just gave me excuses saying they do wash the produce and arguing with me. I know Chick-fil-A prides itself on it's customer service but this employee was not exemplifying their values. She was dismissive to my issue and did not offer a refund, remake or apology. I was hesitant about eating Chick-fil-A before, definitely will avoid it from now on."