KFC
12621 West Bell Road, Surprise, Arizona 85378
About the Business
KFC, also known as Kentucky Fried Chicken, is a popular fast food restaurant located at 12621 West Bell Road in Surprise, Arizona. Known for its signature fried chicken and delicious sides, KFC offers a variety of menu options for customers to enjoy. Whether you're craving original recipe chicken, crispy strips, or their famous mashed potatoes and gravy, KFC has something for everyone. Stop by their location in Surprise for a tasty meal that is sure to satisfy your hunger.
Photos
Contacts
12621 W Bell Rd, Surprise, AZ 85378, United States
Opening hours
Monday:
10:00 - 22:00
Tuesday:
10:00 - 22:00
Wednesday:
10:00 - 22:00
Thursday:
10:00 - 22:00
Friday:
10:00 - 22:00
Saturday:
10:00 - 22:00
Sunday:
10:00 - 22:00
Reviews
"Horrible. Last time I was there, I ordered an original recipe bucket and they gave me all dark meat. Manager refused to correct the issue. Today, I stopped by TWO HOURS before closing and they were out of original recipe and refused to make more. Manager was apparently working the drive thru and was extremely rude. Not worth the time or money at this point."
"I just spent $88 on my food for my family and it was TERRIBLE! Not only did I wait 40 mins inside the restaurant but I also gave money back to cashier because she gave me too much change back. The Mac n cheese was hard and rubbery, the chicken tenders and the pieces were def not fresh and def not cooked all the way! While I was waiting I saw a family come in and wait and they were not greeted or helped so they just walked out and left. I am officially done with KFC. It’s overpriced chicken and I am so pissed I spent $88 on food that went in the trash! This is a new location and it needs some serious help. I would love my money back or new food remade. My cashier was Jasmine. She was kind and I didn’t want her to get in trouble for not having her cash drawer correct at end of night. Definitely not happy and food was just awful!"
"FINALLY! This place has been remodeled with a brand new, fully functioning kitchen. The only problem is that they STILL don't have ANY food when you go there. On Friday night (at dinnertime) all customers were being told that there was a 30 minute wait for chicken. Tonight, we went there just for two pot pies, and we were told that "they were all sold out." Same issue as before...no food available for customers. Ridiculous!"
"I understand there is a shortage nationwide at the moment however, if I'm paying for a meal that you do have available I expect my money's worth....instead I get a half way filled famous bowl. This is ridiculous. If you don't have enough to make the food properly let me spend my money else where. Won't be visiting this location again."
"If I could give negative stars I would. This location is a train wreck. My husband just went there, placed his order in the drive thru, once he got to the window they repeated a completely wrong order so he had to reorder at the window. Then he had to pull around to the front to wait and once they brought the food out he was still missing items and had to go back in and get them. He gets home and I start looking at the food and it’s absolutely disgusting! I wouldn’t feed it to my dog. My wings had no chicken left. It looked like it had been fried all day. It was petrified chicken at that point and same with the popcorn chicken. Then there is what looks like mold on the single mashed potatoes and a powdery substance in the family size mashed potatoes. Completely disgusting! He spent over $50 for this garbage! Please bulldoze this location! I’ve had nothing but issues. How hard is it to take an order and cook fresh food that is edible! Only thing you’ll get from this location is food poisoning and violent runs for days! don’t go here!"
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